Policy Bazaar — insurance policy copy not received. poor service

Address:122001
Website:www.policybazaar.com

I've purchased care insurance renewal from policy bazaar on 23rd october 2017 of oriental insurance (Zero dep), booking id no 53673401.
Despite several reminders and calls i'm not getting any response from policy bazaar.
Everytime their cc gives some excuses and tells policy copy will be delivered to my mail within 24 hrs. Its been more than 3 days and i cannot take out my car as previous policy is expired.
Pathetic service from policy bazaar. Don't purchase anything from them.
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Dear sir
i send document in [protected]@policybazar.com
its spent is long time but its not refund my amount plz solve my problem
please contact [protected], [protected]
[protected]@gmail.com

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    Policy Bazaar Address
    Ground Floor, 119, , Sector 44, Gurgaon, Haryana, India - 122001
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