Policy Bazaar — no refund after policy cancellation

Address:Gurgaon, Haryana
Website:www.policybazaar.com

I'm pawan kumar rawat, i purchased a insurance policy from policybazaar.com for my two wheeler on 21 oct 2017 and cancelled it after 2 days. I send the mail regarding cancellation of the policy and share the alternative policy i have bought. I called policybazaar and they said that the refund will be credited in your account within 5-7 working days but no refund credited and when i call to policybazaar they told me to wait for the week and we'll update you but i never got any update from their end and the customer care team told about arranging a callback but never got any call from them. They always told me to wait for a week or 2, but i dont think they are working on my case. They ask for my bank details on 1st dec. For the refund and i share my bank details with them then they said refund has been initiated but i dont get any refund and when i called they said there is a technical issue and refund is not initiated, what is this? And they told me to wait for more time.

Pawan kumar rawat
[protected]@gmail.com
[protected]
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Policy Bazaar customer support has been notified about the posted complaint.
Jan 30, 2018
Updated by Pawanrawat9
They said to wait till 25 Jan for the refund But on 25th Jan, another mail came from PolicyBazaar in which the time has been extended to 2nd Feb and today another mail to wait till 10th Feb. It's been more than 3 months and still i don't get any refund.

PS. They don't work like professionals.
Complaint comments 

Comments

Dear team,
I have paid the amount for term insurance in the name of Ghan Shyam Pandey
But amount deduced from credit card & due to down of server policy not issued kindly resolve.

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