[Resolved]  Policy Bazaar — Policybazaar misled me into buying a policy from bajaj alliance with a locking period of 5 yrs.

Address:Kolkata, West Bengal, 700082
Website:www.policybazaar.com

From 15th may, a guy named mr. Virendra/birendra from policy bazaar (The name may be fake). He explained me the policy of bajaj alliance, comparing with some other policies from companies like hdfc, sbi, dsp black rock etc.

On that part, i have a complaint that this "mba" guy misguided me and told me that there is no locking period for this investment. I later came to know about it when i received the receipt from baja allianz through email after buying the policy on 17 may'17. The bajaj alliance application no is - [protected], reference id - 1196251

This was the first time i was planning for an investment and now i realized that i made a fool out of myself for trusting a call from policy bazaar. The guy shared me an email address [protected]@policybazar.com. Whenever i gave a call back request on 16th may, virendra called me. But after selling me the policy, when i gave a call back request on that email on 17th, suddenly some girl is calling me, and his boss is calling me telling that virendra is having fever today... And he is very sorry that his executive fooled me. Now he shared me a email address of bajaj alliance so that i may raise a cancellation request.

So, i hope this complaint of mine will be taken care of and the needful would be done so that these websites quit fooling consumers like myself.
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Jun 21, 2017
Complaint marked as Resolved 
Policy Bazaar customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
Policy Bazaar Customer Care's response
Dear Sir,

We deeply regret for the inconvenience caused.

Please be informed that we have forwarded your request to our concerned team, they will get back to you shortly. We solicit your co-operation in the interim.

Please feel free to write back to us in case of any further assistance at [protected]@policybazaar.com or call at[protected]Toll Free) / WhatsApp - [protected]. We will be happy to assist you.

Regards,
Pritha Koer
Policybazaar.com
Complaint comments 

Comments

I had paid 14094 for the term insurance on 15 th may, and i asked several times, please send me the benefits and features in this policy, but no revert from anyone, i called many times in policy bazaar, but it takes long time for waiting after paid the amount . I amiled today three times but no response from anyone .

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