[Resolved] Policy Bazaar — refund is pending

Sriju89

from Chennai, Tamil Nadu

Address:	Coimbatore, Tamil Nadu, 641047
Website:	Www.policybazaar.com

I've purchased investment plan via policy bazaar and later i canceled it on the same day itself. The payment was done during the purchase of the plan. But still now, i ve not received any refund details regarding the cancelation.

I talked to few representatives in policy bazaar and they were talking like boss of me treating like am the beggar who is asking money with them. Telling it will take more than 12 working days to get my money back.

In this digital era of transactions why they need 12 working days.

I never gonna recommend anyone to policy bazaar to take a policy or insurance later you should be the one who regret of being purchased.

Please address this concern as soon as possible and let me know if you need any other information from me.

Application number is :[protected]
Plan bajaj allianz future gain

Thanks
Srijith

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Nov 30, 2017

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

Policy Bazaar Customer Care's response Dear Sir,

Greetings from Policybazaar.com!

Thank you for alerting us with your concern.

We request you to kindly share your registered mobile number, Application number or Reference number to assist you further with your concern.

In case you need any further assistance for clarification, please feel free to revert to this mail or call us on our toll free#[protected].

Thanks & Regards,
Sameer Sharma
Policybazaar.com

Oct 17, 2017

Updated by Sriju89 Mobile no [protected]
Application Number is :[protected]

Thanks
Srijith

Oct 18, 2017

Updated by Sriju89 What's the status? I have been trying to get my money back for last 6 days. No response yet.

Verified Support

Oct 23, 2017

Policy Bazaar Customer Care's response Dear Sir,

Greetings from Policybazaar.com!

As per the telephonic conversation with my colleague Ms. Ruchika, please be informed that cancellation request is under-process at the Insurer's end.

Rest is assured that we are in rigorous follow up with the Insurer and will get the cancellation for your BAJAJ Life Investment Plan resolved for you on priority.

We appreciate your patience and co-operation in the interim.

In case you need any further assistance for clarification, please feel free to revert to this mail or call us on our toll free#[protected].

Yashika Sharma
Policybazaar.com

Oct 25, 2017

Updated by Sriju89 As per the telephonic conversation with your colleague Ms. Ruchika today is the refund date, it's been more than 10 days I have been following up to get the money back. MAY I KNOW WHAT'S HAPPENING AND WHAT'S THE DELAY? EMPLOYEES STILL TURNED UP AFTER DIWALI HOLIDAYS ARE YOU GONNA SAY THIS WITH ME AGAIN? LET ME KNOW.

Verified Support

Oct 30, 2017

Policy Bazaar Customer Care's response Dear Sir,

Greetings from Policybazaar.com!

We would like to inform you that your Bajaj Allianz Life Investment Proposal with application number [protected] has been cancelled.

Further, you should receive the refund amount by 17th November'17 on the source account from which you have made the payment.

In case you need any further assistance for clarification, please feel free to revert to this mail or call us on our toll free #[protected].

Thanks & Regards,
Yashika Sharma
Policybazaar.com

Oct 30, 2017

Updated by Sriju89 A very quick refunding process and follow ups, I never recommend anyone to purchase via policy bazaar rape for investments and insurance coverage
Thank you very much

Oct 30, 2017

Updated by Sriju89 Typo on above comment posted, it's especially instead of the word rape