[Resolved]  Policy Bazaar — refund my balance rs-1408/-

Address: Chahatanagar, Lane-4, 8249666652, 753014

I had purchased a renewal policy for my motor cycle two-wheeler insurance. (Honda unicorn 160) on[protected], but policy bazaar failed to issues the policy till now. My reference id :[protected] and my payment reference no is. Othpg[protected] from my sbi debit card.
So therefore i cancelled the policy purchase after talking to the customer care who assured me to refund the amount within a week. Since then i have lodged several complaint to the costumer care but my money has not been refunded so far.
Please do the needful for refund at the earliest so that as a premium costumer, i can continue my belief in policy bazar.