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1.2
Updated: Dec 7, 2025
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Policy Bazaar reviews & complaints page 30

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J
jmdstudio
from Mumbai, Maharashtra
Oct 10, 2019
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refund my balance rs-1408/-

Address: Chahatanagar, Lane-4, 8249666652, 753014

I had purchased a renewal policy for my motor cycle two-wheeler insurance. (Honda unicorn 160) on[protected], but policy bazaar failed to issues the policy till now. My reference id :[protected] and my payment reference no is. Othpg[protected] from my sbi debit card.
So therefore i cancelled the policy purchase after talking to the customer care who assured me to refund the amount within a week. Since then i have lodged several complaint...
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C
Chandra8794
from Delhi, Delhi
Oct 8, 2019
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Too much calls and emails from the policy bazaar it's irritating, i have just checked a policy premium in their site and they started to call like anything. They knew which policy i have looked into they don't respect my privacy. Please remove my mobile number and email address from your mailing list and database. Please give an option to delete policy bazaar account in your website...
Mob no - [protected]
Name - chandra mohan singh
Policy Bazaar customer support has been notified about the posted complaint.
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    S
    Sk Hassan
    from Delhi, Delhi
    Oct 6, 2019
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    Website: Policy bazaar

    I am from jamshedpur jharkhand i take 1years vehicle insurance policy by policy bazaar third party national insurance company ltd
    23 september 2019, but my insurance policy validity not update rto rc status
    I complain to policy bazaar but they not help me

    Policy booking i'd[protected]

    Please help me to up to date my rto rc status
    Thank you.
    Policy Bazaar customer support has been notified about the posted complaint.
    Oct 08, 2019
    Updated by Sk Hassan     Not solve my problem
    Oct 11, 2019
    Updated by Sk Hassan     Please solve my complain
    Oct 14, 2019
    Updated by Sk Hassan     Thanks to solve my complain thanks.
    View replies
    I was planning to buy insurance. So I signed in to policybazaar with my mobile number. After that I am getting spam calls in every hour.
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      A
      amansandc
      from Sangaria, Haryana
      Oct 6, 2019
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      Address: 28, Rahul Vihar,Dayalbagh,Agra, Agra, Uttar Pradesh, 282005
      Website: www.policybazaar.com

      Recently i purchased (Renewed) a 2 wheeler policy from policy bazaar, that was showing a good idv. When i made a succesful payment and received a policy it was only third party policy. It's very annoying and wrong.
      I want the company to give me a new policy which should have a good idv of my vehicle.
      I want my money back immediately.
      Call on [protected] for more info.
      Policy Bazaar customer support has been notified about the posted complaint.
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        J
        jyadav4
        from Pune, Maharashtra
        Oct 4, 2019
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        Address: Mobile - 9971711047, Ghaziabad, Uttar Pradesh, 201009

        I have purchased a old car and after rc ownership transfer,
        I applied for vehicle insurance ownership transfer. Policybazar has submitted my request successfully and taken all supporting docs from me.

        Now from last 40 days i am continuously follow up with them on phone and email for policy transfer progress but they are not responding.

        Now i feel very harassed as i am unable to use my vehicle due to not valid insurance.
        If possible pls support.
        My registered mobile - [protected]
        Policy Bazaar customer support has been notified about the posted complaint.
        View replies
        Recently I purchased a two whealer insurance from Policy Bazaar.

        Till date haven't received original policy document and nor resolution of issues raised by me after placing an order.

        Pathetic customer support and lousy behavior. Would suggest ban on such sites an recomed every one not to use this site for any purchases.
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          C
          chandel82
          from Thanesar, Haryana
          Oct 2, 2019
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          Address: Kurukshetra, Haryana, 136119

          I have booked a united india comprehensive policy through policy bazzar for my swift car on 29th august 2019 with booking id[protected]. An amount of rs. 5743/- has been paid but the insurer has canceled the policy on the same day.
          Till then i have registered too many complaints on the customer care portal but no refund has been provided by the company yet... Kindly resolve the problem or i have to move to consumer court?
          Policy Bazaar customer support has been notified about the posted complaint.
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            S
            sanjay kr chaturvedi
            from Jamshedpur, Jharkhand
            Oct 1, 2019
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            I had purchased a renewal policy for my scooter hero pleasure on 7th sept but policy bazaar failed to issues the policy in next 3-4 days. Therefore i cancelled the policy purchase after talking to the customer care who assured me to refund the amount within a week. Since then i have lodged several complaint to the costumer care but my money has not been refunded so far.
            Please do the needful for refund at the earliest so that as a premium costumer, i can continue my belief in policy bazar. The details of transaction is as under:-

            Date of transaction:- 7th sept 2019.
            Transaction no :- pb10659878
            Policy Bazaar customer support has been notified about the posted complaint.
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              H
              hemanthkumar7
              from Mumbai, Maharashtra
              Sep 29, 2019
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              Someone is using my mobile number and inappropriate names in policybazar. Policy bazar not even asking to verify the number. They keep sending me messages with inappropriate names. This happened so many times. They are just asking for mobile number and name. They should ask to verify the given number. Where is the privacy. Companies like them not caring such things.
              +1 photos
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                D
                dhuliarameshchand
                from Mumbai, Maharashtra
                Sep 28, 2019
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                Address: ECHS Polyclinic Sarkagaht, District Mandi (HP), Mandi, Himachal Pradesh, 15024

                I have taken a policy for my car hr01 ab 3355 and paid a sum of ;rs. 5675/- on 13 ssep 2019. Till date i have not received the soft copy of the policy. Number of time i have contracted their toll free number but all in vain. Is there any body in this policy bazaar to respond about it. The staff is totally illiterate to guide any customers through policy bazaar i have taken united india insurance policy and really pained that even after 15 days no soft copy has been received. Kindly refund the amount or fwd the soft copy of the policy. My mobile no is [protected].
                Policy Bazaar customer support has been notified about the posted complaint.
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                Don't call me and message for any offers and questions related to policy bazaar
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                  P
                  Pavan1995
                  from Bengaluru, Karnataka
                  Sep 27, 2019
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                  Too much calls and emails from the policy bazaar it's irritating, i have just checked a policy premium in their site and they started to call like anything. They knew which policy i have looked into they don't respect my privacy. Please remove my mobile number and email address from your mailing list and database. Please give an option to delete policy bazaar account in your website.
                  Policy Bazaar customer support has been notified about the posted complaint.
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                    R
                    Rajpati Mahto
                    from Mumbai, Maharashtra
                    Sep 24, 2019
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                    Address: FLAT NO.754, GLORIOUS APARTMENT, POCKET-B2, 110041

                    I kiran devi, mobile no. [protected] booked a policy on dated 13 sep 2019, and I have paid an amount of rs.11613 against policy booking no.[protected], for my car DL1CAB7322, but till date your team is fail to do the policy . I have called more that 50 times by my other mobile number [protected].but every time got reply after 48 hours your policy will issued.still my car is standing at my house and I am using public transport for daily work, which is very deficult to me cause of policy bazaar .I want to know that, is this your working culture to dealing with customer .I feel very harassed by policy bazar so, now I am requesting to you please cancel my booking no[protected] and refund my amount as soon as possible .
                    +1 photos
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                    This plateform is fully fake... I have continue following of my reimbursement payments. But no response from claim diptt. Staff is uneducated and not trained. Policy No. Is..[protected].
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                      R
                      Rajpati Mahto
                      from Mumbai, Maharashtra
                      Sep 24, 2019
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                      Address: FLAT NO.754, GLORIOUS APARTMENT, POCKET-B2, 110041

                      I kiran devi, mobile no. [protected] booked a policy on dated 13 sep 2019, with booking no.[protected], for my car DL1CAB7322, but till date your team is fail to do the the policy . I have called more that 50 times by my other mobile number [protected].but every time got reply after 48 hours your policy will issued.still my car is standing at my house and I am using public transport for daily work, which is very deficult to me cause of policy bazaar .I want to know that is this your working culture to dealing with customer .I feel very harassed by policy bazar. And now I am requesting to you please cancel my booking no[protected] as soon as possible.
                      +1 photos
                      Policy Bazaar customer support has been notified about the posted complaint.
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                      Dear Sir/Madam
                      Unsuccessful Translation was made by me on 21/09/2019 Ref#IGAHBIKWY5, debited Rs 3801/- from my Bank account
                      Please take necessary action for refund of money.

                      Thanking you,

                      Customer
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                        M
                        Monurana...
                        from Mumbai, Maharashtra
                        Sep 24, 2019
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                        I had a call from your side some person number is[protected] and his name is shinay shingh barith as per true caller.. He has a very bad attitude.. First of all he said to me rani ji baat kar rahi hain.. I said no than vo bola phir kon bol rahe ho main policy bazaar se bol raha hu.. Maine bola wrong number than he said apka number policy bazar par aaya tha loan k liye maine bola maine apply ni kiya muje ni pata kasise aaya to argument karne laga company ka time waste karte ho.. Phir maine bhi bola tum log hum logo ka time waste karte ho.. Please clear his doughts and aage se be in manner..

                        Thanks
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                          J
                          Jaleel raza
                          from Hyderabad, Telangana
                          Sep 22, 2019
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                          Address: Hyderabad, Andhra Pradesh

                          I called a person afternoon from policy bazar
                          Phone number:+[protected] yesterday at 11:45am the employee who lifted the call was very rude he was just talking in a very rude way
                          He asked when we want to start health insurance we said we will discuss and say in response to this he was very very rude
                          This is not the way to speak with customers???
                          Policy Bazaar customer support has been notified about the posted complaint.
                          Sep 22, 2019
                          Updated by Jaleel raza                           I want action to be taken on that employee
                          View replies
                          I have given part payment of Rs 10000/- for religare healthcare, but unable to pay full, my part payment has stuck
                          i got msg on 29.08.2019 it will refund within 10 working days,
                          my 10000 has stuck, called on toll free number but they also not helped for the same. i want my money.

                          about an employee in policy bazaar - Comment #3543508 - Image #0
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                            P
                            Pabel Nath
                            from Mumbai, Maharashtra
                            Sep 21, 2019
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                            Address: Sabroom, South Tripura

                            Respected sir
                            I would like to inform you that my two wheeler insurance has been not renewed but my balance debit of my account. Balance cutting rf id[protected]. I am so sad of my debited balance. My balance rs 887. May be tired for help doesn't anybody no help. So i requested to you that my balance refund of my account. Because i mentally harassing of your company toll free no, more time i contact of your toll free numbers but did not referrence. So pls my problem to solft immediately and me mentally relusk.
                            Policy Bazaar customer support has been notified about the posted complaint.
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                              S
                              Surendran.R85
                              from Delhi, Delhi
                              Sep 21, 2019
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                              Address: 600013

                              Sir,
                              I am regularly getting calls from policy bazar persons as if i am looking for term plan. I have not accessed their website. I have informed the sales persons also to delete my details if any two weeks ago. But even yesterday was getting sms. Today multiple calls.. Still getting calls from them. It is annoying. Please remove my contact details from your websites.
                              My name - surendran ravi
                              I took policy having reference id :[protected]
                              Policy Bazaar customer support has been notified about the posted complaint.
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                                N
                                Nitish Bali
                                from Gurgaon, Haryana
                                Sep 21, 2019
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                                Address: New Delhi, Delhi, 110059

                                I’m seriously freaking out right now. Using policy bazaar for the first time and such pathetic experience has happened.. What the hell? The amount has been deducted from my bank and the policy hasn’t been received yet.

                                Seriously pissed off!!!
                                What is going on here?? I cant not wait for freaking 4-5 days to get back my money.

                                Just send me the damn policy right away.
                                Please help me regarding the same. The payment screenshot has been attached below.
                                +1 photos
                                Policy Bazaar customer support has been notified about the posted complaint.
                                Nov 13, 2019
                                Updated by Nitish Bali                                 It’s been more than 2 months now
                                I still have not got the refund yet 😡😡😡😡
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                                  P
                                  Prakash Jamadar
                                  from Nashik, Maharashtra
                                  Sep 19, 2019
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                                  Please stop the promotional calls. I am very sick of those. I don't want to buy any policy from policybazaar. So why are you guys unnecessarily calling me?

                                  I have not registered on any of your sites. How did you guys get my number? You guys are simply wasting my time. I have asked your agents so many times to stop calling me as i m very irritated and frustrated by your calls.

                                  I request you to stop calling and disturbing me. I m not at all interested in buying any policy from you.

                                  I hope this is a legitimate process and will work.
                                  Policy Bazaar customer support has been notified about the posted complaint.
                                  Sep 19, 2019
                                  Updated by Prakash Jamadar                                   Please take this complaint seriously and take necessary actions to stop policybazaar promotional calls. I m repeating once again 'I m not at all interested in your services'

                                  Please stop your calls on my number.
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                                    T
                                    Tushar Kamble 82
                                    from Pune, Maharashtra
                                    Sep 18, 2019
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                                    Address: Pune, Pune, Maharashtra, 411041

                                    Hello Sir,

                                    I bought used car, the RC has been transferred to my name. The previous owner took car insurance policy from policybazzar and which is going to end 14th oct 2019. I have called multiple times to policybazzar customer care in this regards but they are not in mood to work on my request. Every time they are transferring my calls to different people but no one is helpful on this. Can you took strict action on them and strictly fine some charges on the policy bazzar.
                                    I am attaching the mail conversation.
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                                      D
                                      dhuliarameshchand
                                      from Mumbai, Maharashtra
                                      Sep 17, 2019
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                                      Address: ECHS Polyclinic Sarkaghat District Mandi HP, Mandi, Himachal Pradesh, 175024

                                      I have paid a sum of rs. 5675.00 for insurance of my car regd no hr 01ab 3355 0n 13 sep 2019. I have not received the soft copy of the policy. My registered mobile no is [protected]. Kindly fwd the same on priority as i have to drive to chandigarh. The said amount has been deducted from bankers on the same day. But the requirement of soft copy of policy is urgent for my further movement to new place. Kindly look into it
                                      Policy Bazaar customer support has been notified about the posted complaint.
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