[Resolved]  Policy Bazaar — refund of premium

Address:380058

I have to request you to refund my money paid for premium of hdfc click to wealth ulip plan because you have not properly guided and error occurred while filling the form of my application for click to wealth and nobody has guided and supported too. I had also sent email but no reply from you

Kanakben kiritkumar bagdai
[protected]@gmail.com
[protected]
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Apr 11, 2019
Complaint marked as Resolved 
Policy Bazaar customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
Policy Bazaar Customer Care's response
Dear Manish,

Greetings from Policybazaar.com!

We regret to note that you have requested to cancel your HDFC Life Investment policy.

As per our telephonic communication, we have forwarded your cancellation request to the Insurance Company.

Further, we will constantly follow up with the Insurer regarding update.

As soon as we receive any update from the Insurer, we will inform you the same.

In case you need any further assistance, please raise query using My Account (present on policybazaar.com) or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR

For ios : https://apple.co/2CUvgv6

Thanks & Regards,
Deepti Bhargava
PolicyBazaar.com
Verified Support
Feb 21, 2019
Policy Bazaar Customer Care's response
Dear Mr. KirtiKumar,

Greetings from Policybazaar.com!

Please ignore the previous typo error and accept our sincere apologies for the same.

We regret to note that you have requested to cancel your HDFC Life Investment policy.

As per our telephonic communication, we have forwarded your cancellation request to the Insurance Company.

Further, we will constantly follow up with the Insurer regarding update.

As soon as we receive any update from the Insurer, we will inform you the same.

In case you need any further assistance, please raise query using My Account (present on policybazaar.com) or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR

For ios : https://apple.co/2CUvgv6

Thanks & Regards,
Deepti Bhargava
PolicyBazaar.com
Verified Support
Feb 23, 2019
Policy Bazaar Customer Care's response
Dear Manish,

Greetings from Policybazaar.com!

We tried to reach you on your registered mobile number ending with @1587, to discuss about your HDFC_Life:Click 2 Wealth - Retirement (Application Number:[protected] policy. However the calls were unanswered.

We would like to inform you that as per the update received from the Insurer, your proposal will get cancelled in next 2 working days and refund will get initiated.

Further, we are in constant touch with the Insurer regarding cancellation and refund status.

Once we receive any update from the Insurer, we will inform you the same.

Really appreciate your cooperation and patience in the Interim.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR

For ios : https://apple.co/2CUvgv6

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com
Verified Support
Feb 26, 2019
Policy Bazaar Customer Care's response
Dear Mr. Kirtikumar,

Greetings from Policybazaar.com!

We apologize for the delay and inconvenience caused to you.

As per our telephonic communication, we have again forwarded your cancellation request to the Insurance Company.

Further, we will constantly follow up with the Insurer regarding update.

As soon as we receive any update from the Insurer, we will inform you the same.

In case you need any further assistance, please raise query using My Account (present on policybazaar.com) or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR

For ios : https://apple.co/2CUvgv6

Thanks & Regards,
Deepti Bhargava
PolicyBazaar.com
Verified Support
Mar 10, 2019
Policy Bazaar Customer Care's response
Dear Mr. Kirtikumar,

Greetings from Policybazaar.com!

We apologize for the delay and inconvenience caused to you.

As per our telephonic conversation, we would like to inform you that your refund was initiated on 28th Feb.

We believe you have received your refund in the source account.

If not we request you to kindly confirm us at "[protected]@policybazaar.com" so that we can check with the insurer.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR

For ios : https://apple.co/2CUvgv6

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com
Complaint comments 

Comments

Though i have never enquired in Policy Bazar, still getting calls .. The calls getting started from morning 9:30...does not matter where we are

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