[Resolved] Policy Bazaar — regarding cancellation of my icici pru life insurance of rs 250000/- (application no: op20053427 & booking id[protected] | |||
Dear team, The icici pru term plan of rs 250000/- (Application no: op20053427 & booking id[protected] has been booked by policybazaar.com on[protected] along with my car insurance of pb15d 2277. It was conveyed that terms of the plan will be conveyed during the proposal call and if you want to cancel the policy, it will be cancelled & the amount will be refunded in my bank account. During the proposal form call, we found the policy expensive as the complete terms of the policy were not conveyed at the time of booking so we don’t confirm this policy so the policy may be cancelled & amount of rs 438/- submitted against the monthly emi may be refunded please. I have already submitted the request at '[protected]@policybazaar.com' which has recognised my request but no satisfactory response has been received by me in this regard. -regards, Reetika goyal garg & ashwani kumar garg [protected], [protected] Patiala. Was this information helpful? | |||
Mar 5, 2019 Complaint marked as Resolved Policy Bazaar customer support has been notified about the posted complaint. Verified Support Jan 31, 2019 Policy Bazaar Customer Care's response Dear Reetika, Greetings from Policybazaar.com! We apologize for the delay and inconvenience caused to you. As per our telephonic communication, we have already forwarded your cancellation request of your ICICI Term Life Plan to the Insurer. Further, we will constantly follow up with the Insurer regarding the update. As soon as we receive an update from the Insurer, we will inform you the same. In case you need any further assistance, please raise query using My Account (present on policybazaar.com) or call us on our toll free #[protected]. For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR For ios : https://apple.co/2CUvgv6 Thanks & Regards, Deepti Bhargava PolicyBazaar.com Verified Support Feb 02, 2019 Policy Bazaar Customer Care's response Dear Reetika, Greetings from Policybazaar.com! This is with reference to your e-mail communication, please be informed as per the updates received from the Insurer, that your ICICI Prudential Term Life Plan has been canceled. Further, you will receive your refund on or before 15th Feb'19 in the same source account from which you have made the initial payment for your policy. In case you need any further assistance, please raise query using My Account (present on policybazaar.com) or call us on our toll free #[protected]. For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR For ios : https://apple.co/2CUvgv6 Thanks & Regards, Deepti Bhargava PolicyBazaar.com | |||
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