[Resolved] Policy Bazaar — regarding deduction of charges after policy issued

skedari

Address:	122001
Website:	www.policybazaar.com

I have purchased term policy from policy bazaar. The consultant from policy bazaar informed me there will not be any charge (Even medical test) if you cancel this policy within one month when it get issued.

But now i want to cancel my policy due to some reason (It issued on 7th april)
Now they are telling that some stamp duty & medical test charges will get deducted from my premium.

And i was not only single person to whom they told such things. My 3 colleagues issued same policies and got same commitment from pb.

I have tried spoke with their service person she disconnected my call arrogantly.

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Jun 13, 2018

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

May 01, 2018

Policy Bazaar Customer Care's response Dear Sir,

Greetings from PolicyBazaar.com!

We are really sorry for the inconvenience you have been through.

Unfortunately, we are not able to find details in our system.

We would now request you to kindly share your registered e-mail ID, application number or mobile number so that we can fetch your details in our system.

Rest is assured, once we receive the details, we will assist you in best possible way.

Thanks & Regards
Sumit
PolicyBazaar.com!

May 01, 2018

Updated by skedari My Email Address : [protected]@gmail.com

Verified Support

May 07, 2018

Policy Bazaar Customer Care's response Dear Sir,

Greetings from PolicyBazaar.com!

We tried to get in touch with you on your mobile ending with @3339 to discuss about your concern; however the call has been unanswered.

Please be informed that as per Insurance company guidelines stamp duty, medical charges, administration cost are applicable in Freelook cancellation.

In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected].

Thanks & Regards
Vikram
PolicyBazaar.com!