[Resolved] Policy Bazaar — suggesting a policy with very poor customer service

[Resolved] Policy Bazaar — suggesting a policy with very poor customer service

P pashn

Was looking for an sip plan Policy bazaar team referred a plan by bajaj allianz Highly recommended due to commissions ofcourse. All documents submitted as per policy bazaar and bajaj allianz guidelines. Was asked to pay the first premium online and the rest would be auto debited. Made the online payment. Keep getting constant emails from bajaj allianz to pay the primum online as the auto debit is not activated since 4 months. Took the issue back with policy bazaar since they sold the policy. The representatives washed their hands off saying it is usual process and procedure. Recommend to be careful of false promises from such "reputed" names. Was this information helpful? No (0) Yes (0)
Nov 24, 2018 Complaint marked as Resolved Policy Bazaar customer support has been notified about the posted complaint. Verified Support Oct 24, 2018 Policy Bazaar Customer Care's response Dear Sir, Greetings from Policy Bazaar.com! We are really sorry for the inconvenience caused to you. We request you to kindly shared your registered Application or Mobile number to fetch your details. Further, one of our concerned executive will get back soon to assist your concern. In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected]. For all your Queries & Support please download Policy Bazaar APP from this link : https://play.google.com/store/apps/details?id=com.policybazaar&hl=en_IN Thanks & Regards, Sameer Sharma PolicyBazaar.com
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