[Resolved] Policy Bazaar — term policy and health policy

sriuma143

from Hyderabad, Telangana

Address:	Hyderabad, Telangana, 500048
Website:	www policy bazaar.com

I received many calls from policy bazaar.com last month and took two policies like A Term policy INR 811 per month (Canara, HSBC & OBC) and a Health Policy INR 8114 per year (Universal Sompo), but all of a sudden I got my Qatar (gulf ) visa recrntly and requesting policy bazaar to cancel both of policies since last Monday but nobody is reaooNding properly. I even sent all those required documents like my account details etc but didn't get any status about my refund.

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Oct 6, 2018

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2018

Policy Bazaar Customer Care's response Dear Sitaram,

Greetings from Policy Bazaar.com!

We are really sorry for the inconvenience caused to you.

Please be informed that your OBC life Insurance term plan has been cancelled on 30th August, 2018.

Further, you will be receiving your refund in the source account in next 10 - 12 working days till 17th Sep, 2018.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com!

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Comments

Milind Vijay Gaikwad

from Mumbai, Maharashtra

I had been issued term policy of Bharti AXA life by policybaazar by paying Rs. 2324(two month premiuum). I was told by policybaazar customer executive that in case if I wish to cancel the policy within free lock period, my whole amount will be refunded without any charges. Within free lock period, I requested Bharti AXA life to cancel the policy because i wish to have 60 years term plan and not 85 years.. Now Bharti AXA saying that stamp duty charge and medical test cost(which did not happen) will be applied. I was not told of these changes when i made the payments and was given wrong information by policybaazar customer executive.

Policy number:[protected]