Policybazaar.com — Payment debited to our bank account but not received by beneficiary

Website:policybazaar.com

An amount of Rs6731 was debited to our union Bank account on 26.04.2021 on account of renewal of car policy. The payment was made while using site of Policy Bazaar.com. This payment went to Ibibo Web Pvt Ltd. Policybazaar claimed non receipt of payment and informed that the said company was not its payment gateway. Pl inform as to how and why the payment went to the said company while using your site. Did you authorise it explicitly or implicitly to receive payments on your behalf. Is it a web fraud. Customers are harassed for no faults. Internet is flooded with such complaints. Time, peace and even money is lost due to such inefficient companies. Their help centers are totaly useless and limit help for buying their products only.Can someone advise me about legal liability of Policybazaar.com in this case please.
Was this information helpful?
No (0)
Yes (0)
Policy Bazaar customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Policy Bazaar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1463
    Pending
    0
    Resolved
    354
    Policy Bazaar Phone
    +1 80 0103 3999
    Policy Bazaar Address
    Ground Floor, 119, , Sector 44, Gurgaon, Haryana, India - 122001
    View all Policy Bazaar contact information