PolicyX.com — forgery and misguided

This is for your information and action. I have purchased religare
Health insurence policy[protected] online through policyx.com on
Dated 27 sep.2017. I received hard copy of all document on 3rd oct
2017.
After reading the doc i found that all termes and condition are not
Same which was explained by the policy x.com personnel over phone. On
Same date 03/10/2017 i mark the mail to policy x.com team and ask for
My refund. I also teliphonically discuss with concern personnel
Regarding this and after discussion i again write a mail for my refund
Of 15065 rupees. But till today i don't got my refund. So many time i
Online chat with concern personnel and ask for my refund but not get
Any response from policyx.com.
I have made many written communication to policyx.com but not get any response.
Even the personnel not ready to provide the email address of company
Ceo mr. Naval goel and their immediate senior.
As matter was under discussion so i have not take any benifit of this
Policy but after one year i dont get my refund. Due to this reason i
Could not purchase any other health insurance policy. After one year
As renewal is due then they started calling me for renewal of policy
But no body ready to solve my query.

I could not use the policy even when i had need because i have asked for refund. They mentally harsh me all over
The year. After one year who will compensate me for this???

My request to you pl look the matter seriously and take strict action
And ask to refund my amount with compansation of 10 lakh.

With regards

Lavkesh kumar
Cont. No. [protected]