Poor Services — wi-pod #[protected], deactivate the connection asap

Address:

New Delhi, Delhi, 110065

Date: 25/03/2018
New delhi
Wi-pod #[protected].
Venugopal rao
106, gf, sant nagar, east of kailash,
New delhi; 110065.
Dear sir,
With reference to all our previous communication on this subject to reliance store, customer care and over email - my wi-pod problem still not solved. I have purchased wi-pod on 15th jun’15 by paying inr 2400; we have been calling reliance customer care multiple times to address data throughput issue but no action from reliance. I start trying my wi-pod at my home town (From new delhi 106, gf sant nagar east of kailash - home) and observed wi-pod is not working. The same have been reported to reliance customer care and visited nearest reliance store multiple times but again no action.

Reliance stating that they will address the issue soon and please visit nearest reliance store. So, i have visited several times, to nehru place, govind puri, zamrudpur, okhla industrial area, to check whether the issue with my reliance wifi service has been resolved or not? But reliance store has informed me that, the problem is still not resolved, and they will come back on this soon. This soon not yet arrived! This is very painful, i am continuously tracking and follow-up with reliance from last 6 months, but the problem not yet addressed, even no one from reliance service has visited me or approached to address the issue. I unable to contemplate, why reliance is not addressed this issue despite so many follow-ups at customer care and reliance store.

. I have done a mistake, i have linked the payment through american express bank credit card every month they are deducting inr 1299/- without giving any proper services. I request reliance costumer care deactivate my services on 3rd august 2018 till now with reliance is unable to attend my calls and responses.

Dear reliance, please deactivate my connection asap: wi-pod connection #[protected].
If you will not the response to this complaint, will take legal action against you
Venugopal
Auditor:
International brands legal auditor:
[protected]