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PortaMart Complaints & Reviews

www.portamart.in
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Updated: Jun 13, 2016
Complaints 114
Resolved
19
Unresolved
95
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PortaMart reviews & complaints page 3

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R
rushmi chandra
from Kolkata, West Bengal
Dec 4, 2015
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Address: Howrah, West Bengal, 711104

This is for your kind information. I have order Karbonn Titanium S21 flip cover. My order no. is 151778 .payment is made online.order is successfully placed. My Shipment Tracking ID is RW[protected]IN But 3 days already left further shipment details is not updated neither on your side nor in India Post Tracking Site. I think this is the most worst online shopping company in India. I was already mail twice but unfortunately there are no reply . My product is very urgent .please tell me the shipment details of my order & mail me the original scan copy of India Post Voucher Receipt. Otherwise I will don't spear your company.
PortaMart customer support has been notified about the posted complaint.
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    S
    satheesprethi
    Dec 2, 2015
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    Address: Coimbatore, Tamil Nadu, 641032
    Website: www.portamart

    This is for your kind information. I have order infocus m260 flip cover .payment is made online.order is successfuly placed. But further order updation and shipment details is not updated on your side. My product is very urgent .please tell me the shipment details of my order.
    I need speedy resolation of this issue.
    Thanking regards.
    Satheeskannan.
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      J
      jlgoel
      from Hyderabad, Telangana
      Nov 30, 2015
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      Address: Gurgaon, Haryana, 122011

      I have paid Rs 249/- on line for purchase of Flip Cover for XOLO Black 1X mobile. Order ID 148340 dtd 22.11.15. However same is not yet delivered and tracking details also not generated. Email response also not received inspite of repeated emails. Please help. JIA LAL GOEL(mobile) [protected]
      PortaMart customer support has been notified about the posted complaint.
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        P
        pawan.88
        from Gurgaon, Haryana
        Nov 26, 2015
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: portamart.in

        Maine portamart se ek battery book ki thi 17.11.2015 jiska order no.146732 hai mujhe abhi tak naa hi product received hua hai or naa hi mujhe abhi tak meri payment vapas mili hai.. kripya meri help kijiye regards pawan jha [protected]
        PortaMart customer support has been notified about the posted complaint.
        View replies
        We have not received product today yet.


        Pawan jha
        [protected]
        Reply

        Portamart. In — not a deliiyvari my order

        order no -67250
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          S
          susanbinu
          from Mysore, Karnataka
          Nov 28, 2015
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          PortaMart - no tracking id

          Address: 560036
          Website: www.portamart.in

          I made a payment towards Flip Cover for Micromax Canvas Xpress 4G Q413 for Rs.299. Amount is deducted from my account. Also did not receive any email. Sent already the details through website.Tracking id is not created in portamart website. order id - Order ID: #149829...
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          C
          chennai.com
          from Mumbai, Maharashtra
          Nov 21, 2015
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          Address: Jalpaiguri, West Bengal, 735133
          Website: www.portamart.in

          Portamart Order ID: #146848 on 17.11.15. Acer liquid flip cover. I was trying for delivery status and I called the Customer care but there is no response. They never used to response my call too. still i have opted for express delivery and paid for that. Portamart.com Customercare no[protected] it is cheating company. Pls. avoid any shoping frm this company. PLEASE THIS MESSAGE TO FRIENDS FOR THIER AVERNESS
          PortaMart customer support has been notified about the posted complaint.
          Nov 21, 2015
          Updated by chennai.com           Pls. avoid online shoping from (www.portmart.in) it is cheating company. pls. share this messege to our friends.

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          www.Portamart.in is one of the largest froud company. All friends. pls. dont placed any order through online to this company
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            D
            dktiwari4
            from Mumbai, Maharashtra
            Nov 20, 2015
            Resolved
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            Resolved

            Address: Paschim Medinipur, West Bengal, 721305
            Website: www.consumercomplaints.in

            Respected Sir, My Order id # 145931 on 15.11.15. Intex Aqua Speed Battery BR1765AO I was trying for delivery status and I called the Customer care & mailed them for the but there is no response. They never used to response my call too. still i have opted for express delivery and paid for that. Portamart.com Customercare no[protected] is wrong no or not in use, They are simply cheating & harassing the customers. I request you to take proper action against it & get me refund of my amount. Looking forward for you positive response. Regards: Durgesh Kr Tiwari Mob-[protected]
            Nov 27, 2015
            Complaint marked as Resolved 
            after putting the complain, portamart responded and refund my money back in 7 days. Thanking you Consumer Complaint site.
            PortaMart customer support has been notified about the posted complaint.
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              I
              Indranil Choudhury
              from Barddhaman, West Bengal
              Nov 1, 2015
              Resolved
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              Resolved

              Address: 713422
              Website: portamart.com

              I have order of karbonn A119 battery & also pay through online on 15/10/2015.order id 136785.portamart is not contact me in those day.i could not recive my order yet.why should it been happen through.???and give me a particular delivary date of my order.
              Complaint marked as Resolved 
              PortaMart customer support has been notified about the posted complaint.
              Verified Support
              Nov 04, 2015
              PortaMart Customer Care's response               We sincerely apologize for the inconvenience caused to you. We pleasure to inform you that, the item has been dispatched, And it would be delivered to you soon.
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                C
                cpauls
                from Pune, Maharashtra
                Oct 30, 2015
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                Address: Darjeeling, West Bengal
                Website: www.portamart.com

                I had placed an order for the Flip cover for Swipe Elite Mobile Phone. However, the cover sent is not for Swipe Elite as there is no slot for Camera and sound. Seems this company is fraud. I had placed the order on Express Delivery Basis but I received the ordered item after 10 days. When I rung up the Customer Care of this Company all they could say was that "SMS / EMAIL WILL BE SENT AFTER DISPATCH", which i never received. Now, after receipt of the item, I find that the Flip Cover is not meant for Swipe Elite Phone and when I sent a mail the reply I got was that my complain does not meet their return criteria!!!
                PortaMart customer support has been notified about the posted complaint.
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                  S
                  syb
                  from Nashik, Maharashtra
                  Oct 29, 2015
                  Resolved
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                  Resolved

                  Address: 411038
                  Website: www.portamart.in

                  I ordered the above battery vide Order No. 138246 dated 19.10.2015. I paid Rs.499/- by credit card. It has not been delivered yet. Whenever I sent email on [protected]@portamart.in, I got a standard reply that 'we are sorry for the delay and we will deliver as soon as possible. They do not give any reason for delay.
                  Surprisingly they are still accepting order for the same battery which proves they do not have stock problem.
                  I have finally written to them today to cancel the order and refund the amount.
                  Complaint marked as Resolved 
                  PortaMart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 04, 2015
                  PortaMart Customer Care's response                   We PortaMart deeply regret the inconvenience caused to a valuable customer like you, and extend our heartfelt apologies. We already process your Refund. It takes 5-7 working days (Excluding Saturday, Sunday and other holidays) to reflect on your bank account.
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                    C
                    cnraj
                    from Tiruchengode, Tamil Nadu
                    Oct 20, 2015
                    Resolved
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                    Resolved

                    Address: Jalpaiguri, West Bengal, 638183
                    Website: portamart consumer complaints

                    I have ordered a flicover for yu yunique mobile on 8/10/2015 and the payment was done on the same day thro INSTAMOJO.com. order no.#134900. but sofar the flipcover is not delivered. why it is too delay. let me know the fact early. if it is not ossible within one week ie.before 30/10/2015 i will be forced to cancell the order. so kindly reply me when will be deliver the flipcover.
                    Complaint marked as Resolved 
                    PortaMart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 04, 2015
                    PortaMart Customer Care's response                     We sincerely apologize for the inconvenience caused to you. Now the item has been delivered to you on 02/11/2015, We hope you have received the item.
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                      N
                      nanak123
                      from Noida, Uttar Pradesh
                      Oct 5, 2015
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                      Website: Portamart

                      Dear Sir, I am order a Samsung Galaxy J2 Flipcover. that i was see in this site.. i ordered the flipcover on 29.09.2015, when i receive my item. it was not like that i was see in PortaMart Site.. i requested u to please change my flipcover or cash back.
                      PortaMart customer support has been notified about the posted complaint.
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                        P
                        p_duddalwar
                        from Mumbai, Maharashtra
                        Oct 2, 2015
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                        Address: New Delhi, Delhi
                        Website: Portamart.com

                        I have received the product which i have ordered over the portamart, order no 119376 Samsung Power Bank 9000mAh yesterday (02.09.15)
                        When i am using it to charge my mobile, power bank is getting discharged by charging my 2100mAh battery only half..

                        The product is faulty & i want the refund of this order.
                        PortaMart customer support has been notified about the posted complaint.
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                          P
                          Pradeeban Seetharaman
                          from Chandigarh, Chandigarh
                          Sep 21, 2015
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                          Address: Chennai, Tamil Nadu
                          Website: www.portamart.in

                          Hi, I have Ordered Battery for my Father's Mobile with the Order ID: #127063 - Karbonn A18 Li Ion Battery - Ordered on[protected] but till now no Information about Delivery, Almost one week is going to be over still they have not shipped and I have to tried contact their customer care and not able to reach any executive since its always being busy or hearing only computer recorded voice. Please deliver the Order with proper quality within day or two or Refund my money 467 on my account. I will never recommend and buy any products from portamart hereafter. Pradeeban.
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                            J
                            jcthomas
                            from Chennai, Tamil Nadu
                            Sep 17, 2015
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                            Website: www.portamart.in

                            I have placed order 121587 for flip cover for phicomm energy 653 black on 31 aug 2015 for Rs 185 They have supplied different product by india post The invoice accompanied the packet mentions: order no 121582, product flip cover for swipe elite universal, billing address Mr.sujit surat, tel [protected] They have not enclosed an invoice in my name I have written to them few times but response is far from satisfactory.
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                              P
                              PUPU_Deb
                              from Delhi, Delhi
                              Sep 15, 2015
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                              Address: Kolkata, West Bengal

                              It was mentioned in the advertisement that will compatible with micromax a77 but the received product is not supported, so request several times to change the same and refund my money (275/-), then as per your suggestion sent the head phone through general post (not courier/speed post) and mailed you the same that it got dispatched, but after that no response from long back as I tried to catch you, this is very disappointing, very poor service, worst company I deal with.
                              PortaMart customer support has been notified about the posted complaint.
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                                V
                                vijaymohan423
                                from Hyderabad, Telangana
                                Sep 11, 2015
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                                I ordered flip cover for micromax canvas xpress 2, They sent me a cover which does not have any hole for camera, it is just a cover without any holes, and cover is very big, there is no any company name also They send me a 10 rupees road side cover, i paid 200 rupees, and tried to reach them by phone, always it is busy busy...no reply from mail... Please help me to get my money.
                                +2 photos
                                PortaMart customer support has been notified about the posted complaint.
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                                  R
                                  rjk1190
                                  from Salem, Tamil Nadu
                                  Sep 9, 2015
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                                  Address: Coimbatore, Tamil Nadu

                                  I have a moto g 3rd gen mobile. And I saw flip cover is available in portamart and placed an order. Then I got the delivery after 12-15 days. But the flip cover is larger than the phone. I sent a mail to portamart regarding this. They replied me after 3 days and asked me to send photo proofs as the item delivered isn't fit to my mobile. The flip cover is 200 rupees. I have waited for 12-15 to get the delivery and 3 days to get a reply from customer support. Then I ignored it and bought a flip cover from amazon.
                                  PortaMart customer support has been notified about the posted complaint.
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                                    B
                                    biharpatna
                                    from Barh, Bihar
                                    Sep 6, 2015
                                    Resolved
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                                    Resolved

                                    I have ordered xolo 8x 1200 flip cover from portmart through payUmoney.com on dated 10 August 2015. My payment ID is 60792079 through canara bank a/c no[protected]. I have already complained but no body contacted me regarding my order. Please give me my flip cover or return back my money on my account. Do the needful Prakash Kumar [protected]
                                    +1 photos
                                    Complaint marked as Resolved 
                                    PortaMart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 16, 2015
                                    PortaMart Customer Care's response                                     Dear Customer, We are really sorry for the inconvenience caused. Don’t worry your money is in safe place. Actually your product is on R.T.O means Return to Origin. Due to incomplete shipping address we are unable to deliver your product. We PortaMart deeply regret the inconvenience caused to a valuable customer like you, and extend our heartfelt apologies. We already process your Refund. It takes 5-7 working days (Excluding Saturday, Sunday and other holidays) to reflect on your bank account.
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                                      R
                                      ragudevaraj
                                      from Chennai, Tamil Nadu
                                      Sep 2, 2015
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      I have ordered flip cover for Karbonn Machfive on 20/8/15 and got a mail from Portamart stating this was sent thru INDIA POST tracking id RW[protected]IN on 27/8/15. Till today not received this package. When I tracked the INDIA POST also there is no consignment details for this tracking id. Tried calling portamart customer support - no response.
                                      +2 photos
                                      Complaint marked as Resolved 
                                      PortaMart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 16, 2015
                                      PortaMart Customer Care's response                                       Dear Sir, The Tracking Id is RW[protected]IN and it can be track by clicking on the following link: http://www.indiapost.gov.in/RNetTracking.aspx We pleasure to inform you that we have successfully delivered the product on 01/09/2015. We hope you have enjoy the shopping experience.
                                      View replies
                                      I have received reply from portamart with the correct link to track. Hopefully will get my package today.
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