Portea — Diagnostic test results

vat40

from Gurgaon, Haryana

Address:	Gurgaon, Haryana, 122009
Website:	www.portea.in

I saw M/S Portea Ad on facebook and took physiotherapy sessions( Portea ID POR 237078) for back ache. As advised by Physiotherapist I asked Portea for Uric acid, Vitamin D & B 12 tests. I paid Rs.2140 at the time of blood sample collection on 25/08/2016. The reciept no. is 160712. Clinician name is Mr. Imran Ahmed.
He told me that within 24 hours you will receive the results. On 29th August I told non receipt of test results from Portea to Physiotherapist and sent a mail also to Portea. Till date I have no response from Portea. I want Portea to refund the money because if they send report now it will certainly be a fabricated one.
Best regards

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Sep 09, 2016

Updated by vat40 Today I received a call / email from Portea. They have agreed in principle to refund the amount for the deficiency of services. They gave a link in the mail for filling up / submitting for the refund. I attempted twice to submit the requisite information but page turns blank as I click SUBMIT button. I informed Portea about it by mail.

Sep 24, 2016

Updated by vat40 Portea has refunded the money. Thanx a lot to the Forum for taking up the matter.