Postal Life Insurance — Amount has been deducted but it's still showing that payment is pending

Address:712101
Website:pli.indiapost.gov.in/CustomerPortal/PSLogin.jsp

Date of incident :[protected]
Customer id : 49418545
I have made the payment through online and the amount has been deducted but still it's showing payment status as pending. Policy number : wb-269895-cs

Desirable solution is to refund the desired amount.

Below is the transaction details,
By debit card
Othpg 947129 india post new delhi
Please treat this complaint as a high priority request and get this resolved as soon as possible.
+2 photos
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Jun 16, 2017
Updated by Aliena Mondal
I have already provided the information. But I did not get any update from their end. Could anyone please look into this and give an update on this.
Complaint comments 

Comments

My policy no-jh77425cc, policy already matured on 27.01.2017 but payment is still awaited.

I have made the payment through online on 02/07/2017 and the amount has been deducted but still it's showing payment status as successful.but receipt not generate Policy number : MH-697808-CS

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    Postal Life Insurance [PLI] Phone
    +91 40 2346 3606
    +91 361 254 7385
    +91 22 2262 4470
    Postal Life Insurance [PLI] Address
    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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