Postal Life Insurance — payment not received

Address:722101
Website:pli.indiapost.gov.in

Date of incident = 11/09/2017
Sir, i pay my premium in pli website by credit card. But that payment not received in the policy. But my credit card was charged of 1390 inr.
Can yo please look into that case and give me refund on my credit card of axis bank.
I am very much involve in this problem. I paid many times by web but this ins the 1st time when this type of incident occured. Please give me arefund of inr 1390.
As soon as possible please...!!!
Thank you please help!!!
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    Postal Life Insurance [PLI] Phone
    +91 40 2346 3606
    +91 361 254 7385
    +91 22 2262 4470
    Postal Life Insurance [PLI] Address
    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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