Postal Life Insurance — payment stopped for the policy no. gj-aea-386975-us

Address:

Vadodara, Gujarat, 390019

Dear sir,
I am writing this to look in to matter and do needful because so many times i visited post office but observed no cooperation from the staff also kindly advise me who is the contact person in regard this no one is giving correct information.
Detail regarding the issue with pli policy no. Gj-aea-386975-us is as follow.
• as per the policy rs.20, 000 to be paid as 1st, 2nd and 3rd survival benefit on 30th, march, 2010/30th, march, 2013/30th, march, 2016 respectively.
• postal dept. Cheque issued for 1st survival benefit rs.20, 000 on[protected].
• 2nd survival benefit cheque issued rs.40, 000 in place of rs.20, 000 by mistake. On[protected].
• first time about the extra payment communicated by postal dept. On[protected].
• as i do not have any detail in regard the above subject i have time to time written to the postal dept. For the necessary document to verify the extra payment of rs.20, 000.
• on the date 21st sept. 2016 received 1st and 2nd survival benefit vouchers from postal dept, which i have demanded for verification.
• on the date 22nd sept.2016 first time came to know by verbal information from the post dept. Staff during my visit in regard the above case in post office main branch vadodara that 2nd survival cheque was issued for the amout of rs.40, 000 in place of rs, 20, 000 via single cheque while i was searching everywhere in my old record for the rs, 20, 000 entry, and on the same day myself agreed that yes rs.20, 000 extra payment done to me and on the same day,
• 22nd sept.2016 myself met to sr. Suprident at main post office, vadodara. Discussed the matter with him and agreed that the panel intrest rs. 4, 700 against extra payment of rs.20, 000 will be waived off and i have paid rs.20, 000 against extra payment by hdfc cheque no.000024 dated[protected]. And the case was setteled.
• if from the year 2014 to 2016 (Two years) panel intrest rs.4, 767 against rs.20, 000 counted by postal dept. Than same way,
• why don"t the postal dept. Not considering the panel intrest payable to me for the delay of my 3rd, survival due since march, 2016 rs.20, 000 and the current year is 2018 duration is approx. Two years?
• again still postal dept. Asking me to pay rs.4, 767 panel intrest against above subject and because of that 3rd survival benefit rs.20, 000 payment is stopped since march, 2016.
Statement of facts to consider for the matter is as follow
• in all the communication until today, postal dept. Talked about the amount rs.20, 000 they did not disclosed that the single cheque was issued for the amunt rs.40, 000 in place of rs.20, 000, while three diffrent vouchers was prepared for the amount rs.20, 000 in the year 2010 and two in the year 2013.
• in the pli policy entry about the payment rs.20, 000 done for 1st survival only on 19th. March 2010 even though,
• if already 1st survival entry in 2010 done and paid.
How in the year 2013 after 03 years of the due date again the voucher made for 1st survival and on which basis?
• if the mistake is done by postal dept. And if any delay of payment due to verification process about extra payment and to get enough information for that from the postal dept.
Why myself to be considered as guilty and to be punished to pay panel intrest rs.4, 767 against that?
• 3rd. Survival is due since march 2016 why postal dept. Should not pay the panel intreset to me?