[Resolved]  Postal Life Insurance [Pli] — Amount of Premium is debited from bank but not credited.

Dear Sir/Madam,
I paid the premium of INR 5624 for my Policy No:[protected] through the PayTM wallet on 01/06/2021 at 05:41 PM. The transaction ID is [protected]. I have chosen the PayU Money payment gateway option. The premium amount is deducted from my PayTM wallet but due to some technical issues from your side, the amount is not credited as my premium for 01/06/2021. It is showing pending.
I request you to kindly treat this matter as urgent and solve my problem. Waiting for your response. I am attaching the screenshots of the transaction as proof.

Regards,
Sattwik Bhattacharya
Customer ID: 71280558
Contact Number: [protected]
+2 photos
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Jun 9, 2021
Complaint marked as Resolved 
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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