[Resolved] Postal Life Insurance [Pli] — customer id generation

SubhankarSingha

Address:

West Tripura, Tripura, 799007

Sir,
My policy no is[protected]. I am not able to generate customer id and because of that i am not able to log in to pli. I have approached post office pli section they have checked everything and that is correct. My email and mob is registered in policy but everytime when i go to generate id it is shown that you have entered wrong details approach to nearest post office.
Thanks and regards
Subhankar Singha

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Mar 4, 2020

Complaint marked as Resolved

PLI have sent me an activation mail. I was able to open my online account by using that link. But the account was incomplete as it did not show my policy number, my last name and no details regarding myself was there. So I have again logged a complaint against PLI,

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

Postal Life Insurance [PLI] Customer Care's response Sir, sign up process has been completed at our end. you will receive an mail on registered e-mail for creation user id and password. kindly follow the process.

Feb 28, 2020

Updated by SubhankarSingha Dear Sir, I have activated my account using the link sent in my mail, but after logging into my account I am not able to find my policy in online account.

Mar 13, 2020

Updated by SubhankarSingha Thank you. The problem has been resolved.