Postal Life Insurance [Pli] — death claim not received

Address:

Belgaum, Belgaum, Karnataka, 590019

Respected,

I am shivaleela ichangimath (Wife of late. Shir mahantayya chikkamath) from belguam, karnataka. My husband had done five postal insurance in india post. Unfortunately he expired on 7th may 2018. I claimed for the policy returns and submitted all the required documents along with the original policy bond on 19/06/2018 of which i have a copy of received note. According to the rules mentioned in citizen charter the amount of death claim must be processed within a span of 30 days. But the postal head office located at belgaum showed negligence and the policies are not sent for the further verification. Upon inquiring about the policy, the head office at belgaum has sent a letter dated 08\05/2019 regarding the submission of succession certificate. I would request you to take action and make sure that i get my claimed money with interest of 1year. I ahve attached all the detail below.

Policy numbers: kt-257437-cs
Kt-499394-cs
[protected]
Kt-572750-cs
Kt-624933-cs