[Resolved]  Postal Life Insurance [Pli] — installment payment of january

I paid installment of January through online infavour of policy no[protected].amount has been deducted from a/c but message given to me that the installment is unpaid. the policy installment INR 2122 .00atWD000009 was paid on 02.01.2020 at 23.17 now how can I get the payment receipt and pay the premium of the month February-2020.please help me in this regard.Same case is also happened against policy no[protected] in which INR 2111.00 was paid through online but message shows its still unpaid.
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Mar 27, 2020
Complaint marked as Resolved 
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2020
Postal Life Insurance [PLI] Customer Care's response
Sir, Kindly check your bank account for refund. if you not received any refund till date, you may share your complaint at e-mail id: [protected]@indiapost.gov.in and [protected]@indiapost.gov.in for further action.
Complaint comments 

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Sir I applied for pli books since July 2019 but not Received books.
Pli nor APS-88492-L
pli nor APS-1242502
My mob nor [protected]
Pls solve problems!

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