[Resolved] Postal Life Insurance [Pli] — Money deducted from account but premium for PLI not received

sanddy_1983

from Powai, Maharashtra

Address:

Room No C109 KENDRIYA SADAN RANCHI BASTI, Dairy Farm, GPOA Cpwd building

Sir I am Sandeep Singh PLI Policy No. 0869605 & I made the online payment for my PLI policy premium, for the period from 01 February 2021 till 31 January 2022 through PNB Debit Card on January 01, 2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment. Kindly resolve the issue as soon as possible.

Screenshot of the amount deducted from Bank Account, and Payment status Pending has been attached for your reference

+2 photos

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Jan 12, 2021

Complaint marked as Resolved

Bank has taken initiative to resolve the issue. I raised the issue through my netbanking channel it took bank 04 days for resolution. Thanks for your support.

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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Comments

Swarnali Tamuli

from Bhubaneshwar, Odisha

Sir I am SWARNALI TAMULI PLI Policy No. AM-141150-CC & I made the online payment for my PLI policy premium, for the period from 01/01/2021 TO 28/02/2021 on dated 16th February 2021 through Assam Gramin Vikash bank, Debit Card and Rs 2065/- Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment. Kindly resolve the issue as soon as possible.