Postal Life Insurance [Pli] — Non generating customer ID

Address:

D5 Room no 003 Vindhyavasini krupa society, Near twinkle apartment Gaodevi nagar, Shankar pawashe road kalyan East

My policy no. Is MH593742CC. My mobile no. [protected] and mail ID is [protected]@gmail.com. I am trying from a long time to generate customer id, but system shows error as your mobile no. or email id is incorrect. And for that error I visit my post office 4 to 5 times, but they told me this is technical problem, can't help you. They are not giving me proper guidance and behaviour arrogantly. This is shameless for me to pay PLI by cash in such a digital world.