Postal Life Insurance [Pli] — pli maturity amount not credited

Address:

East Khasi Hills, Meghalaya, 793001

Sir, my PLI policy no is APS[protected]L and my mature date was on 18 mar 2019, i have already deposited my policy to Shillong GPO, soso tham Road, police bazaar, meghalay, pin-793001 on 18 mar 19, they told me that your policy is under process since 3 months .kindly take proper action to give my mature amount, its too late and also money is necessary for me.pls give me replay on my complain and i have also complained to public governance .