Postal Life Insurance [Pli] — Premium receipt not generated online status showing pending

Sir,
I have paid Rs. 36314/- towards premium of my PLI policy online on 02/08/2020 for the period of 01/08/2020to 31/12/2020. The payment was successful but the payment receipt has not generated . Furthermore online PLI payment system shows that the payment for same duration is still pending.
My PLI details are as follows:
PLI Policy No:[protected]
Customer ID: 72374236
Email Id: [protected]@gmail.com

SBIDrCard X2941 used for Rs36314.00 on02Aug20 at10001846 Txn#428823 .
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    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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