[Resolved] Postal Life Insurance [Pli] — regarding irregular response

ajaykana

from Kota, Rajasthan

Address:

Anantapur, Andhra Pradesh, 515671

This is to inform you that iam m. Umahaeswari bearing postal lic no:
Ap-596665-cs in odc branch of anatapur district of andhrapradesh. I applied for online custoner id in dharmavaram branch (515671) so that i can pay my premium through net banking. They made me to come to tge branch thrice or four and atlast the concerned person in that branch doesnot repond properly and said that we have send a cover and that i have given a wrong adress so it returned back. I asked him for the returned cover to show, but he did not do that. It is totally a lie that he processed by request and also did not behave in proper manner. So please look into it and do needfull

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Jun 25, 2018

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

Postal Life Insurance [PLI] Customer Care's response Madam/Sir,

For registering policy online in order to pay premium online, please go through the following steps:

a) Please visit the nearest post office, and make a request in writing for getting your mobile number and e-mail id updated in the system against the respective policy.

b) Please visit the PLI Customer Portal at URL link https://pli.indiapost.gov.in.

c) After login, please generate your customer ID by clicking on "Generate Customer ID" button at bottom left hand side. Please fill up the mandatory information such as Policy Number, Sum Assured, First Name, Gender, Date of Birth, Mobile Number and e-mail ID. Then click submit button.

d) Your Customer ID will be sent to your registered e-mail ID, with the option for resetting the password.

e) After this, you can make premium payment online.

If you have any problem kindly contact to AP circle by e mail id: pli.[protected]@indiapost.gov.in, customer care no.[protected],[protected].