[Resolved] Postal Life Insurance [Pli] — Transaction successful but payment not received at pli

Karuna1992

Address:

Salem

Hello Team,

I have made my Postal Life Insurance monthly premium through Gpay via Payu Gateway on 30/04/2021. While doing transaction successful but payment not received at end-user. Again I have made the payment with same process that was received successfully at end-user. But which I initiated first time not received back to my account again. Please check and do the needful.

Transaction details are given here,

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Aug 12, 2021

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

May 04, 2021

Postal Life Insurance [PLI] Customer Care's response Sir,
Kindly provide the details in attached format to nodal office ie. [protected]@indiapost.gov.in or [protected]@indiapost.gov.in