Pothys
Pothys
Customer satisfaction rating: 12%
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Pothys Customer Care

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Address
Nikunjam Building, M.G.Road, Salem - Kochi - Kanyakumari Highway, Ayurveda College Junction, Vanchiyoor
Thiruvananthapuram
Thiruvananthapuram District
Kerala
India - 695001

Customer Care Phone Numbers and Contacts

Phone:
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Additional info
F.A.Q.

Contact Form

Offices & Branches

Chennai
No:15, Nageswara Rao Road, Panagal Park, Chennai - 600 017. Tamil Nadu, India
Tel: +91 89 4396 6333, +91 89 2431 0901, +91 89 2431 0902, +91 89 2431 0903
Mr. J. Rajkumar - GM
Mob: +91 98 4037 9351

Chennai
Pothys Boutique Pvt Ltd., 107, G. N. Chetty Road, Next To Vani Mahal T. Nagar, Chennai - 600017
Tel: +91 44 2815 0103
Mr. D. Chandrasekar - GM
Mob: +91 89 3959 3910

Chennai
Pothys Hyper, #84 - 85, Usman Road, T. Nagar, Chennai - 600017
Tel: +91 44 2431 0770
Mr. S.P. Sivamohan - GM
Mob: +91 89 3999 0551

Online Shopping Queries
Mr. R. Kuppusamy
Mob: +91 89 3959 3990
(between 10AM - 9PM)

All Institutional Corporate & Bulkenquiries In Fabrics & Readymades
Narayan Vyas
Mob: +91 94 4402 7741, +91 91 7662 7741

Srivilliputhur
Mr. Balamurugan - GM
Mob: +91 95 7811 5718

Madurai
Mr. B. Senthil Kumar - GM
Mob: +91 96 5522 9975

Tirunelveli
Mr. H. Marzook Rahuman - GM
Mob: +91 90 4706 1650

Coimbatore
Mr. K. Sakthi Narayanan - GM
Mob: +91 97 8601 0000

Coimbatore
Mr. Rajasekaran - GM
Mob: +91 96 2626 1111

Pondicherry
Mr. Krishna Kumar - GM
Mob: +91 98 8448 0780

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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12%
Complaints
150
Pending
0
Resolved
18
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 09:00 pm
Tue 10:00 am - 09:00 pm
Wed 10:00 am - 09:00 pm
Thu 10:00 am - 09:00 pm
Fri 10:00 am - 09:00 pm
Sat 10:00 am - 09:00 pm
Sun 10:00 am - 09:00 pm

Pothys Complaints & Reviews

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Today i have purchased in trivandrum pothys. Sales girl in this section was not ready to cut the blouse piece she ask me to...
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Today i have visited your selam store, i have tacken 2 photos to compare with reliance and purchase beat price where i get....
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Iam writing to express my dissatisfaction about the customer service in your Trichy branch.
The employees are extremely...
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The customers who come to buy the products do not have to undergo behaviors and moods of the fools like some kanikairaj named...
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I purchased running material worth of rs 6655 on 15 that april 2019 at pothys t nagar chennai.. I went to shop on 17 th april...
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I am living in chennai and customer of your concern for decades. I bought a saree on 8th of feb in your trichy showroom. After...
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Hi very bad service from madurai pothys... A very disappointing behavior.. If customer is ur first perference then u are suppose to please them and show all the products to them the sales people who are working here at madurai pothys worst behavior to the people and there is no proper managers here... First do understand without customers there is no pothys and ur so called name u have gained in the society of you guys can't even be the best forever a major black mark is the sales people u have. Shame on them. I[censored] can't resolve this problem just close the business
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Jan 11, 2019
Updated by Lamisha Reva
If you haven't resolved this again I don't ever fear to take legal actions
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    Bill no. 10/466193 dated jan 6th 2019. Amt rs 4905. Prompt door delivery is not there for the past two months. Particularly...
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    As i buyed some innerwear in pothys pvt lmt yesterday... The size doesn't fit for me.. So today i went to exchange it they...
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    Respected sir/mam,
    During last week's diwali purchase on nov5, i used my debit card to purchase some clothes in pothys...
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    I have used my indian bank debit card for purchasing cloths and accessories in pothys, tnagar, chennai on 22.10.2018 for a value of rs.896... When i am swiping my card it will take too much time and finally the merchant copy comes and shows that your transaction failed due to time out... And at the same time the amount has been debited from my account... But the seller says that sir, we haven't received any amount so far... So plz you have to be paid by cash or any other mode... Then i am also again paid by cash... But still i am not received any amount for that failure transaction... So plz chect it and refund my amount shortly
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    All grocery items in the door delivery pack s broke and all items were mixed how can we use these... Worst packing I have ever seen..
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      I have visited madurai pothys today, i was looking for branded sarees section and shirt in the branded sections, i feel like humiliated by the service they provide, they behave rude to the customers, one or two customers were too felt awful by their service
      I feel pothys is getting egoistic as their brand value has grown, very worst service very bad behavior...
      Request to you kindly change the customer service
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        Dear sir,

        I recently bought a silk saree for my wife at pothy's boutique at t. Nagar chennai. The silk mark...
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        I have visited pothys today, i was looking for branded shirt in otto section and a pant in the branded sections, i feel like...
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        I had purchased a silk cotton saree from Pothys shop at Chennai Domestic Airport. Starting I had noticed there were two black...
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        I purchased textile goods worth nearly rs 6900/- at pothys, bangalore show room on 19.08.18. While taking delivery one mr bashkir (Not sure of the name as he refused to divulge his name) behaved very bad and even asked to get out. This is my first visit to that show room and had s nasty experience. U brought it to the notice of mr. Saravanan, manger hr and also lodged a complaint in the customer feedback tab. I want to know what action was taken again this discourteous n arrogant employee.
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          I purchased a silk mark saree on 5-8-2018 vide bill number c686 at your trichy west boulevard road showroom.

          The saree has two visible holes. The price of the saree is rs. 9, 355 and aadi sale discount was rs 935.

          I would like to produce the saree and request you to provide me suitable remady.

          Actually the above purchase was made against returning of a silk saree which was purchased on 2-8-2018. The price of the said saree is 6, 535/- this silk mark saree had overlapping of weaving on many places..

          Requesting you once again to take up my complaint in proper way and provide me suitable redressal..
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            Refusal to change the product n disrespectful to customers. I will never return to a shop like pothys superstore which shows this type of attitude to customers. This is my first visit to pothys and i feel very disappointed with the staff response. Pothy's staff didn't value customer's money let the amount be anything be it rs 50 or 5000. Money is money.
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              Hi this is dhivya i'm a regular customer for pothys super market and also showroom i'll very much dissatisfied for last 2...
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              I had visited pothys traditional, t. Nagar outlet on 29.05..2018. After parking my bike, i was informed by security personnel that if i fail to produce any purchase bill, i would have to pay r.100/- as a parking fee (He also pointed towards the wall showing the rule written on it). To my doubt, is it a fee or fine? Why should i be forced to buy something? Where else will i park my bike? - police can tow my bike away any moment. This definitely annoys a customer as vehicle is more valuable than what we are about to purchase. I understand the concern of limited parking space, for that charge something less as normal parking lots do. I feel that management has to come out with a better solution than this. Pothys might be a well established brand, however it is management's responsibility of taking care of the customer's convenience.
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