Pothys Complaints & Reviews

I raised a complaint against Pothys store Trivandrum for chargin incorrect amount for one the product i purchased. they closed it without any update.
link for the same :

https://www.consumercomplaints.in/pothys-b104992#get-cl3065054

Please check and help me out in solving this.

Regards,
Dhanya
Pathanamthitta

Billing person not responding properly very rude behaviour as an ias officer i can make this issue big ... Better take action... I was asking for bill but that person was busy in folding things n keeping and he is saying u have to wait... Or leave the dress which buy n go we won't bill... Is this the way they behave with customers n no one cares about customer... In some sections there were no people to give the product also., ... I would suggest not to buy anything from that shop again

Hi Team,

Recently i did a purchase in Pothy's Trivandrum showroom for multiple products from each floor. After reaching home, i noticed that one kurti was charged extra. The sales man showed us the kurti from 50% off section. Price as on tag as 1999 and price told to us was half of it. later after reaching home we noticed this price difference.
Date of purchase :[protected]
Pack no : IP324
BILL no : IPA/99259

Tried calling the numbers provided in the bill but nobody is responding. Hence raising this complaint.

I would like to get the amount refunded or allow me to do an online purchase for the extra amount as i am not from Trivandrum and also cant travel till there for this.
Please mail me for more details if required.

Regards,
Dhanya S kurup
Pathanamthitta

30/11/2021, Bill number : HT/71266

i purchase the dress of chudithar tops for my sister, After went home we found the dress damage issue like Tops front side of small damage & Tops back side hand re-stitching found.

we usually prefer the pothys for quality & trust of your company.

But this time we are very much disappointed, because if any of the dress damages found means need to scrap it & it should not be displayed to customer again.

So, check this issue & re solve it as soon as possible.

As like same dress material issue continues, all customer trust will be go down automatically for your information...

I have purchased designer saree on 21st nov 2021 at pothys chrompet store at the price of 1795 but the amount has been debited from my account twice, please refund the amount which was debited wrogly I have attached the proof of bill purchased and transaction done on my account

Hi sir,
This is priya from trichy thiruverumbur. I bought one saree from trichy pothys at 1.11.2021. that saree amount is 1450.

I pay that amount in card mode in sbin bank debit card

Amount debited 2 times in my account.
So 3000 rupees totally debited

Still now amount is not return to my bank account.so kindly check with your side and revert me.

Regards,
Selvapriya V
Thiruverumbur
Trichy.
Mob no:[protected]
[protected]

Worst fruits sale in pothys, i buy two apple on 03.11.2021 night that very very worst apple god grace not eating my baby's,

BILL NO 10/185869
fr apple Kashmir -340220
0.392 kg
Price - 45.08

One
not given aachi gulab jamun mix 175 Price 133.00 but billing this items

wat u doing in consign

Reply immediately

We visited Pothys Coimbatore cross cut road today evening by6.30. Wallet parking was done. After returning from shopping my Bluetooth headphones and cash for RS.1000 was been stolen from our car . Immediately we informed the general manager available at the counter and they said they will do the needful soon to find out the culprit. Since 2016 we are pothy’s customer . Very bad experience . If not resolved soon we will have to move by filing complaint with police .

We visited Pothys Coimbatore cross cut road today evening by6.30. Wallet parking was done. After returning from shopping my Bluetooth headphones and cash for RS.1000 was been stolen from our car . Immediately we informed the general manager available at the counter and they said they will do the needful soon to find out the culprit. Since 2016 we are pothy’s customer . Very bad experience . If not resolved soon we will have to move with filing complaint with police .

I placed an order from Pothys T Nagar via video shopping and payment done on 26th October 2021 but order not yet shipped.

The MRP of a product is higher in the bill given.
Product name : Maggi coconut milk powder.
In your bill the MRP is mentioned as Rs110, but the orginal MRP is Rs100.
I had already mailed the details to your authority, but no response from your side.
Because of this the faith on your firm is gone.
What action are you going take.

Dear team,
I am one of the happiest customers of Pothys. I travelled all along from Karur to Trichy for diwali purchase at Pothys. First of all we entered into 2nd floor ladies section for chudidhar purchase the way the staffs treated us was really made us feel heavy hearted. There were 2 male staffs and one was very rude in his face and made us to feel that why did I travel a long way to purchase here spending a lot money in fuel to travel too. I understand that we may not be their first customer they see around n number of people daily. But unfortunately for us they are the first person and they were the one who starts our shopping and make us feel to purchase more. Luckily, there were another male staff who was near the cash counter and he greeted us well and made us happy at the end. But for the next time I must double think to come to Pothys all the way long from Karur. We purchased under the customer I'd ph no: [protected] and the date was on 23.10.21.

Today we purchase for 7000 rs today. They said to check on the gift items . We gave the bill . They gave another bill. When we gave to the lady who is wearing saree she misplaced the bill. When we enquired she is not answering properly . While questioning she behave very rudely. Shouted disrespectful. We are ardent customers we didn't expect this kind of customer service . Unhappy

Yesterday I went to pothys salem branch for diwali purchase... In 5th floor in Mens section while buying pant Mr.RAJESH(staff) who attended us didn't gave proper respect for us.. His behavior was very lethargic and disrespectful to us... Because of his behavior we left pothys.. And he created bad impression over pothys..
And we were very disappointed with pothys

Respected sir / madam,
On 11th october 2021 we purchased at pothys trichy branch we didn't receive 2 pants for which we have paid each costing 670. The bill packing number for this is f413 and the totall amount of that particular bill is 6964. We are resident of madurai came for a condolence in trichy that is when we purchased at trichy pothys and after the condolence we reached madurai today and after while checking the purchased items these 2 pants were missing for which we have paid Also. Please take immediate action on this matter

Muthuganesan
[protected]

I had made a purchase from pothy's for jewelry worth 3k which turned out to be of extremely cheap quality, I want to return the product as it is along with its original tags and get my refund.

***As it is, Pasted from Pothy's policy page.
However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
** The refund process will be initiated through NEFT. And the duration for refund will be 10 working days.

I just want my refund of returning their product.

For Online Shopping Queries
Pothys private limited,
Customer Care
+91 [protected]
[protected]@pothys.com

Purchased a silk saree for 15000 in chrompet Pothys, Chennai.
After wearing it for once, the blouse has faded and starting to loose colour.

Bill no 10/59969

I purchased Nivea face wash(330499)
Actual mrp is 79 but they charged 99

We purchased 5 sarees worth 28075 from Pothys Whatsapp Call. From the 5 sarees four of the sarees are defective. They are not ready to give us our money back nor provide an exchange of these sarees. Basically looted us by giving us cheap and defective sarees. Can share only one picture but the same time of defect is present in all the sarees.

We purchased kids night dress in the pothys chromepet on sept 10 2021.. we bought nearly 5 night dress in banian cloth.. all the pants got teared at the leg joint on the day of wearing itself.. it's not about stitching.. the material quality is soo unworthy that as soon as the kid stretches the leflg, the joints in the pants teared.. I want this complaint to be addressed and either refund the money or give me a good return