Pothys — defect in handloom saree purchase

Address:600117

Hi,
I purchased an handloom saree on sun 17thdec2017 for 5000₹. When i gave the same to tailor for stitching the blouse, hd found out that the saree was damaged. There was a big hole and it was patched with white thread.
Do replace this saree or provide me the cash back for the same.
I prefer replacement as i loved this saree and was very happy on buying the same. Didn't expect it will turn out to be a defected product. So bad of pothys on cheating customers like this
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Pothys customer support has been notified about the posted complaint.
Dec 20, 2017
Updated by Anly D'couth -Liya
I have attached the pic as well.Purchased it from Pothys Boutique, T Nagar branch

Dec 20, 2017
Updated by Anly D'couth -Liya
Bill slip

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    Pothys  Phone
    +91 89 3959 3990
    +91 47 1257 4133
    Pothys  Address
    Nikunjam Building, M.G.Road, Salem - Kochi - Kanyakumari Highway, Ayurveda College Junction, Vanchiyoor, Thiruvananthapuram, Kerala, India - 695001
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