Pothys — defective saree
I had purchased a silk cotton saree from Pothys shop at Chennai Domestic Airport. Starting I had noticed there were two black dots on the saree of which I had bought to the notice of the shopkeeper. I had asked for exchange Within the same rate but he said exchange was only available of the same pattern sarees which I did not because I did not like other colours of the same pattern. Shopkeeper said it was gum and would go after dry cleaning. So I took it and after returning home when I opened it there were 2-3 more black dots and also a big black horizontal line on it. I would request you to please exchange the saree.
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Pothys customer support has been notified about the posted complaint.