Pothys — false time commitment for delivery of grocery items purchased above rs.1000/-

Address:

New No.55, Old No.20, Ground Floor, Babu, Rajendra Prasad 1st St., West Mambalam, Chennai, Tamil Nadu, 600033

Yesterday 08.09.2019 we purchased grocery items around rs.3, 500/- when we make a bill they asked us for delivering the product above Rs.1000/- free of service with the same day. But till yesterday night they are not delivered the goods. The items were necessary for Monday 09.09.2019 usage urgently(1st fresh working day all are get tensed). when we contracted the customer care of the Pothys Hyper they says that due to manpower shortage tomorrow i.e today 1st lot delivery they will do. But upto today evening 5.55p.m. they are not delivered and moreover we called up more than 5 times about the delivery. i was told that it is in line for delivery. Now a days they are giving false commitment and mental agony and stress they are creating to the customers. Why they are voluntarily asking for delivery to the customers if they are not in a position to delivery.