Pothys — make us to wait for 3 hours to make product exchange but still they didn't exchanged it

Address:

No.3, N Car St, Tirunelveli Town, Tirunelveli, Tamil Nadu 627006, Tirunelveli, Tamil Nadu

We brought a saree, because of some reasons we thought of exchange it. At the billing area, that we went, they said to wait for 3 hours. After some hours they told this product will not be exchanged and with a harsh reply. Our time and money wasted. Made them to make the reply a sudden, if you can or not. This is not okay and acceptable. As all people getting exchanged this one is not to be exchanged they can tell us right this product will not be exchanged at time of billing. I think this saree is not selling a lot. So they didn't exchanged to us. The manager, we talked, gave us a harsh and rude reply, they are saying all the wrong things, they are many reasons to not to take that saree. Not acceptable this is wrong too bad i am very angry of this matter hereafter i will not come to this company