I have been a regular customer of Pothysmart for years now, and have even recommended it to my friends for quality of service. However, in the past few months, the quality of both vegetables/fruits delivered and customer service has reached rock bottom. The customer service person told me this morning that her manager had instructed th team not to deliver to me as I complain and return too much. I work for a private organization too, and if I treated a customer like that, I'll face disciplinary action bare minimum, and may even lose my job. But then again, maybe Pothys has too many customers and so don't mind losing a few. I am referring to your TNagar branch.
Needless to say, I have cancelled my order. Was this information helpful? |
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