Pothys — Rude behaviour of staff

Address:

PUDUCHERRY

On 28.09.2023, we visit Puducherry pothys purchased some garments and go to super market on that time my baby by mistake take some small green grapes and that place one lady staff ( name Parvathi) rudely take back the grapes for my baby .. After that rudely informed me not for eat only for sales we say sorry. We purchased some groceries and vegetables we go for billing same lady staff came and gave the bill Rs.11.40 for grapes.. we ask why, his said that your baby eated grapes charges.. We are very badly disappointed at that moment.
We said this is not the way to handle the customer.. And also inform raise the complaint for your name, his said that my name Parvathi go to complaint anyone, and no one can do anything to me..