Pothys — Silk Saree

Dear GM,
Pothys Bangalore

I had purchase a Saree from your Bangalore store on 4/5/2022.
The bill is attached below for reference .
After wearing the same for once only it was found that the saree is getting torn from various places .
The silk threads have become so fragile that it lost all its strength . Multiple areas got torn like paper .
The saree costed me 21741 and how come the quality is so bad that it is getting torn from various places .
It is evident and clear that the fabric and threads is of very poor quality .
I had purchased from Pothys even last month quality is never an issue .

This specific saree must be having some defect with the quality of the silk .

I need solution wherein I can return this and buy another against credit note to be issued to me .
Please find photo of the damaged saree .

Ayan Chatterjee
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