PPF — I have not been able to get back my money

PPF account number 2699, opened in 1998.

I, Cedric D'Souza, had a PPF account with the Vile Parle post office which I had asked for a transfer to the Andheri Post office. After which placed a request with the Andheri Post Office to have it transferred to SBI Andheri West branch.

The transfer for some reasons never happened and the Post Office under pretex of investigating the case, has not been refunding the amount when asked.

The post office claimed that they had issued a cheque (cheque number 848693 dated 08th Nov 2010) to SBI. How ever SBI stated that they never received it.

On checking back with the post office, they agreed that the cheque was not encashed and that they needed time to investigate the case. But they have never followed up on the same despite repeated visits to the post office.

Kindly help.