Practo — Performed a fake surgery by a fake doctor

Address:	'Practo Technologies Pvt. Ltd., Sales Office Lakshmi Building, Near Gopalan Innovation Mall, #26, Bannerghatta Main Rd, 3rd Phase, J P Nagar, Bengalur
Website:	www.practo.com

I have a case of pilonidal sinus, one day i was just surfing through the internet about the disease and by the evening i got a call from practo that we are ready to help you that guy named Amrit was from Bangalore he told me the it is a permanent surgery you won’t get the sinus ever again and the surgery would be performed in one step, i was confused because the doctors i have consulted to in past they told me its a two step procedure not one! I kept asking the doctor as well as the practo consultant amrit that is it true ? How can it be performed in one step ? They said don’t worry and just get it done as soon as you can and the next day only they took me to the hospital i was asked to be on 24hrs fasting and the doctor didn’t appear! He was late ! 2hrs late ! My parents were crying and we were not sure to get the surgery done because of their shabby attitude and then the doctor made big promises to my parents that don’t worry your daughter would be under my hands and this is a one time thing, he took advantage o[censored]s being emotionally weak and innocent at that time, and I couldn’t take all this emotional toll on me i just wanted this phase to pass the doctor took me to the opd and the operation was of 30mins and I couldn’t feel my lower half for next 3-4hrs ! The doctor left immediately after the operation my parents being so innocent they thanked the doc as considering him god and the next i was supposed to get discharged and it was the time to pay the hospital bills, we were told that due to some extra charges and as the doctor used laser during the operation there’s 30k extra we have to pay! My father realised they’re doing a money scam and after the arguments of 4-5 hours they asked to pay 10k extra the total was 1, 10, 000 . We went back home thinking this is all over after getting back home i got a call from the consultant telling me that i discounted your parents for you and the care taker i sent for you to the hospital was saying “kya sundar ladki bhejdi apne” i didn’t like all this but i was relieved that atleast Im not supposed to face all this ever again! but the doctor didn’t even stitch my wound he left a open wound and told us to get dressing everday from his clinic for which he charged us ! The wound was too deep and to get a dressing there was too painful i used shout my soul out and keep crying, on the first day of dressing the doctor after the dressing and consultation took money and gave a hug to me and my mother which I didn’t like, his son at the reception tried to build an unnecessary conversation with me and took my number, his son used to text me flirtatious and inappropriate texts which i had to ignore, for the next 10days of dressing we called a dressing man at home, today after 3months of that surgery I felt that there is a reoccurrence of the sinus at the exact same place, i felt the pain there i called the consultant asking that how this possible and where is that doctor? He told me we don’t have that doctor anymore and again started talking to about things which are not related to my condition like he mentioned i was in Delhi last month I tried to contact you, I tried calling the doctor he didn’t pick up so me and my mother called his son, his son told us that his father left US today itself, call him in the night! My mother called him in the night and when we told him that the sinus is back at the same place he didn’t say a word and later on mentioned that i don’t know how am I supposed to know, my will was shattered and i have been crying a lot in last 3-4 days practo played on us, this whole was waste and im getting ptsd of that opd time . They took our money and that i faced during the operation that pain and suffering was a waste. The name of the doctor Dr Basant Dalmia