Prasanna Travels Complaints & Reviews

I am shyam dharmadhikari purple travels customer always i travel with purple but as i book ticket from pune to parbhani on purple site i get sadani bus. It is very dust and smell so bad as i can omit. This is not good service. You will lose your customer if provide like this bus. I am thinking to travel or not and my family also travel or not with this service.

My pnr no. 92931601
Date 3-5-2019

Thanks...

PNR No.92503664,

Seat No. 38,

DOJ-27.04.2019,

From Pune to Nagpur

Bus No. MH-14 GU 9042

Complaint:

AC was not working. Bus was heating like a furnace. No help from staff. Pillow & linen was horribly dirty. Horrible Experience.

Please look in & refund the fare.

It was not expected from Prasanna Purple.

Sanjay...

It is experienced that the air conditioners of your bus are turned off whenever it halts for lunch/dinner. This causes suffocation and uneasiness to passengers who do not alight from the bus as the bus has no windows or other openings for air. There are times when small kids/babies are accompanied with passengers, the little ones become too uncomfortable. Please find some solution to this. You charge highest of the fares so you need to address...

We are travelling from pune to aurangabad on 31/03/019 by your pune jalgaon bus number mh14 w 3111 my bus run 30 km without dropping aurangabad stop because bus was late for pumcher and tyre not avileble when bus reached to phulambri i ask to driver for my stop he was saying sorry we not dropped to you in aurangabad i leave bus and come private vehicle from phulambri at 5 am with my family now i am goining to grahak munch for your service...

2 ladies and 2 new born babies are travelling in your bus mh 26 2112.. The spot which we got was in new destination that are was never used before for picking up customers. And first he said come near bafna bridge and then he said come near baba automobiles and when we reached there he started saying thoda aage aao thoda aage aao, which means that location was also wrong given by your driver. And when we finally reached near bus he started...

Hi team,

I have tried to book the tickets from app using Google pay. The payment was deducted from my bank account. Please find below transaction details

Rs 2804.00 debited from a/c **8405 on 04-03-19 to VPA prasannaholidays.[protected]@axisbank(UPI Ref No[protected]. Not you? Call on [protected] to report

My contact number is [protected]
Regards,
Komal...

I am apekshit patil, i travelled from pune to nagpur on 15th feb 2019 bus no. (Mh-14-gu-9033)
I lost my wife's purse containing jewelry, i called 2-3 times for complaint on [protected], and they transferred my call to specific department and placed complain, but didn't received any updates. I also visit nagpur main prasanna purple ofc near ashirvad talkij and placed the same complain and requested for cctv footage but till now 22 nd...

I traveled to yavatmal on from prasanna purple travel, pnr # 88546482

We stopped for dinner at smile stone which i was informed is prasanna's owned venture. I was carrying my own tiffin and when i sat on a table i was stopped rudely by staff member and asked not to eat inside. The staff behaved very rudely and insisted that if i have to purchase some food from the restaurant else eat outside in a small enclosed room. The food...

While traveling to yavatmal and back, except for dinner time, there are no washroom services and it was very embarrassing to use roadside. Please take care that the bus stops every 3-4 hours at a place having good washrooms.
Secondly, the hotel that the bus had stopped on the way back, hotel new radhakrishna served hopeless food and washroom. Wonder how such a good bus company chose such a rotten place, whereas there are much better...

We are traveling from pune to shegaon by prasanna purple bus, we have paid extra money for lcd tv in compartment. And tvs are not working. When we asked attendent for the reason. They rudely said tv was for till dinner only, which was around 1 hour.
I am traveling from pune to shegaon
Bus no. Mh 14 cw 2373.

Such a worst service ever got.
Kindly take action immediately.

Or else refund our...

My pnr no. 84955441. Dated 30.01.2019
Kindly refer to schedule of short trip of pandharpur, gangapur, akkalkot & tuljapur yatra.
In this schedule, there was no siddheshwar temple of solapur in day 1. However tour guide has finished this site in day 1 only.
In addition, he has changed hotel schedule also. Reason not known. This also results in taking darshan of tuljapur devi. Devotee has come from very far and it is impossible...

Hi i am nilesh lokhande. I boarded from baroda to pune bus on 25th jan 2019 whose scheduled reachin time is 7 am. I booked my ticket in prasanna purple volvo grand and expecting personal space as shown in pic but was not found.
Further driver purposely delaying the bus and now at 7 am reached vashi only. Driver is picking up afditional customer by taking rs 200 from mumbai to pune. My co passanger left in mumbai and now driver accomodated...

Hi,
I was travelling from pune to nashik on 15/01/2019 by prasanna purple bus (Sleeper).
We boarded the bus @ 11.30 pm from bank of maharashtra (Shivaji nagar) stop and headed to nashik.
My seat number was 13, 14 & 15.
The seats were reserved on behalf of vinay oza, preeti oza, b. G oza.
I lost a white plastic rectangular box which consisted of two pearl sets, gold nose ring along with other jewellery items.br...

Just now me and my colleague had to get down at t - junction, mumbai. We asked several time and boarded the bus from kothrud. We made it a point that it is the bus for dadar. Sion-dadar and dadar stop can not be the same. I travel regularly by shivneri. So i am not new to drop and pick up location. Driver and conductor cheated us as there is nothing written on the bus. So to know the last stop you have to rely on them. Was very tired though...

On 7th jan i did sleeper coach booking in purple for traveling from panvel to ankleshwar. I opted for seat no. 4 (Single berth), for which i received sms from purple for confirmation of seat (Berth) no. 4 (Pnr 95577).
On 9th jan (Actual date of my travel), i got a message (Sms) on my mobile phone about shifting of my seat no. From 4 to 11. Upon calling a purple representative, he advised me to "not take tension", as it was a like...

I am on my way to pune and had a very bad experience. I bought a ticket to pune at andheri purple travel agency. Was asked to sit in konduskar travels bus which arrived an hour late. The bus has taken long halts at every bus stop up to panvel n took a long refreshment halt at khalapur food mall. It is going at an unusually low speed on express way. I should have reached my destination by now but have not even reached lonavla. The agent mr....

Payment debited from google pay account, got confirmation from google as it is deposited at client account.

But does not get ticket confirmation for the same, no support from customer care, all numbers are not reachable. Chinchwad office does not know what to do, gave me some other number which is too not reachable.

Plz call on - [protected], as i have to leave at 6...

Traveling from pune to nagpur by purple grand starting at 1700 hrs at nashik phata on 19/11/2011. Language of driver and conductor is very rude. Bus stopped for dinner less than 15 minutes and always staff was in hurry. Driver was speaking and commenting on every passenger who was coming late. Later they stopped at amravati for almost 15 to 20 minutes 2 times to take exhibit extra passengers....

Purple bus not taking halut for washroom from pune to mumbai & they are charging 500 for weekend for.
Worse experience i have ever face i was traveling with my mom she is having medical issue still driver not ready to stop & started argument of its non stop bus & all non sence. Please improve your service.
Bus no. Mh 12 w663 please take action against the driver...

I mrs dhaliwal,
I took a bus of shivshahi... Prasanna purple frm shrirampur to ahmednagar on 11th nov 12.30pm. Me along with my 2 kids, ur conductor didn't told me that particular seats were reserved.. On the way in rahuri he made me leave the seats without providing me double seats as required with my daughter.. N creating a scene in front of other passengers n using disrespectful language... Shame on ur staff for such irresponsible...