Prateek Enterprises — Gas cylinder not delivered, but got an official sms that it is delivered

Address:	560030
Website:	www.ebharatgas.com

Hi sir,
My bharat gas consumer no 31401165. I had booked gas cylinder date was 4th july 2016. I got a message that it was delivered on 7th july. But it was not delivered to my home still date. Please i request you to take appropriate action on this case.
I couldnt able to register a complaint in the www.ebharatgas.com website. It is not working.