[Resolved] Pratham Motors — Pathetic customer service

Swatik009

from Bengaluru, Karnataka

Address:

560037

Theie HDFC bank person has given wrong details in the NACH mandate to my savings bank account i.e. citibank with which i have the loan.
Even after my repeated attempts and follow ups no one has called me back and i am paying EMIs manually with penalties for last 2 months.
Completely unprofessional by Maruti.

WAnt some higher official from Pratham motors to intervene into the matter.

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Nov 3, 2016

Complaint marked as Resolved

Pratham Motors customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

Pratham Motors Customer Care's response Hi Sir / Ma'am,

Thank you for writing to Pratham Motors.

We regret for the inconvenience caused in this regards.

We would request you to please share us your contact details for further action.

Team Pratham Motors.