Prestige — Prestige service team not responding

Address:

Ghaziabad, Uttar Pradesh

I have purchased a prestige induction Cooker PIC 3.0 V2 on 27/10/2013. Same is under warranty. That cooker is not switching on since 10.03.2014. on the very same day i placed a complaint on prestige customer support number 80334411 and my complaint reference number is HARY260522. After that i have called on this number around 4 to 5 times and every time i was told that executive will visit my home but no one has yet came to check the induction. No one is responding from last 15 days. Please respond within 24 hours of this complaint or refund the total value of induction. In case no response is given then i have to move through consumer court only. Regards, Pramit Mishra, F-119, B-1, Sector-11, Pratap Vihar, Ghaziabad, U.P. 201009 Mobile: [protected], [protected]