[Resolved] Prestige — Prestige TTK - Induction Cooktop PIC 2.0 V2 Not Working Malfunctioning Not Resolved

somnath seal

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

Dear sir,

Pls note that i have purchased Prestige TTK - Induction Cooktop PIC 2.0 V2 on 25th Nov 2012 where after using it for long time now it is giving error message E5 & top glass is also got cracked, for which i have made complain on 21st Oct my complain idis HRI36694. today it is 26th Oct nobobdy has called & neikther i have got ant service for the product which islying idle. My product warranty is almost about to expire this month no response & service uttermost disgusting & intolerable.

The reader of this mail will be requested to pls look ointo this & solve my problem within warranty period as your Service team is asking for Service Charge, WHY should I pay when it is under warranty??????.

I am gong to escalate this matter to ASIA PACIFIC LEVEL for support.

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Aug 14, 2020

Complaint marked as Resolved

Prestige customer support has been notified about the posted complaint.

Oct 29, 2013

Updated by somnath seal HELLO PLS NOTE TAHT TILL NOW I HAVE NOT HEARD FROM YOU PLS LOOK INTO THE CASE URGENTLY