Prestige — product 40077 gas stove two burner the burner is tilting not in centre position complaint no chen3170133

Address:

Chennai, Tamil Nadu

Dear sir,
We purchased product 40077 gas stove two burner from kala associates mylapore chennai on 15/6/2018. We raised a complaint within two days over phone complaint no chen 3170133 for the gas burner which is tilting on the right side and not positioning on the centre.. Every time when we call for reminder of our complaint we are informed, that our complaint will be treated as emergency call but no action is being taken. No one is approaching and visiting our house to set right the burner position or replacing it. We purchased the gas stove on 15/6/2018 and raised complaint on 17/6/2018. Today is 27/6/2018. Till date no technician has turned up. We reside in flat no 1a, florentina, no 43, first main road, gandhinagar, adyar, chennai 600020.
We request you to kindly arrange for a technician to set right the burner position of our newly purchased prestige gas stove two burner.
S r vasanthi [protected]