Preventive Healthcare India — Not Refunding, Fraud and Misleading

Address:	Faridabad, Haryana, 121005
Website:	www.phci.org.in/index.html

I, have bought a plan on Dt.[protected] of Rs.10000 with Ref. no.935844 from www.phci.org.in web site vide VISA as I got a call from Preventive Healthcare India company executive name Mr. Rahul (Mob.[protected]) and Mr. Sandeep[protected] and they had made a commitment to reimburse all the medical and hospilization charges except of bed charge are 100% covered and they also told me to provide 3nos. health machine like Gluco meter, BP monitor and Body Massager and further they have told me to give 3nos. shopping vouchers which will be applicable at all the departmental store and Patanjali stores too The said plan product kit except of 3nos. health machines received on[protected]. I have made a complaint for such missing items to their mail ID: [protected]@phci.org.in, [protected]@phci.org.in & [protected]@phci.org.in but I haven't hear any thing from them even I tried to contact them at their landline no. given above but the no. present always busy.
I just connect on[protected] and then there was a lady picked up my call and as per the coversation between us, she has refused to make refund and give me another mail ID: [protected]@outlook.com. But overall coversation they never take my matter seriously and never being confirm my refund.The Said Coupons hasn't in use at any departmental stores not even on Patanjali Stores too.
Rather the coupon which were provided in KIT for health checkups and doctors consultation also not being accepted at anywhere. Often they have suggest an eye care center named Vasson Eye Care Center which has also been run away from my City Faridabad.

This being shows totally fraud with the public and the violation of the Cybre rules too.

I am requesting to the Consumer Forum to please look in the matter and please help me in this manner. Please do the needfull as soon as possible.

Thanks
Nitin Shamra
[protected]
PHCI Ref. No.935844