Print Venue — Regarding business cards printing. Sending low quality cards

Address:	Visakhapatnam, Andhra Pradesh, 530041
Website:	www.printvenue.com

My order number is :[protected]
Website name: Printvenue

Iv ordered 200 business cards from print venue. Those cards are not at all clear and letters are not visible on it. So what is the point to have those cards. I tried calling them and sending mails for a refund of money or send me new set of cards by taking back those defective cards. They asked me to send snap shots of those cards, and even did that, they asked me to wait for 3 working days and it is more than 9 days iv got no reply from them. Those people are least bothered about customers.
Im not sharing those pics here as those business cards have all my details and all.