Printland — no product delivered no refund

Website:

www.printland.in

My order number is PL[protected]. i ordered for MDF wall clock on march 23rd. On April 5th my product has been cancelled because printland could not deliver it and its out of stock. I initiated request for refund on april 5th. Untill now i did not get the amount and customer care is saying to wait one more week everytime i call. There is no response for emails and i escalated to higher officials. Even then no response. Their service is poor and they are playing with customer's money.