Printland — product not delivered after full payment

Address:

1-25-68/4, Vikas Colony,, Subashnagar, Hyderabad, Telangana, 500015

I have placed order for 100 nos. Of plastic pens (Book my show plastic pen) with name printed on it on 26th july, 2019 vide order no.[protected]. At the time of order placement it was committed that the delivery will be done on or before 5th september, 2019. I am checking the status everyday since i am depending on the delivery to go for marketing my product. On 3rd august i wrote a email requesting the status of the item since i am seeing the same status as processing from the time of order.

They have not replied to my email. Again on 6th august i wrote another email briefly explaining my problem and implication i will have if the product is not delivered in time. To my email of 6th august, they responded stating that the order is get rejected from quality check due to some printing error but now it is in processing stage and the same will be dispatched at the earliest. They have not committed any delivery date.

I am suspicious that they are playing with customers by false statements and getting benefitted with the amount paid by the customers by pending the deliveries months together. I even checked the grievances against them, they are many and most of them are non-delivery for more then 3 months and even unpaid amounts for cancelled orders.

In this matter i request your help in dealing the matter with suitable punishment with fine of rs.5000/- for non-delivery of product, and irresponsible with the customers. This will not only help me but others also as a lesson.

With regards,

K vijay