Printland — product not received for a prepaid order

Address:

B-53 Okhla Industrial Area, Phase 1 New Delhi, New Delhi, Delhi, 110020

I have placed an order for a customized Sipper through the printland website with order ID PL[protected] on the 8th of June 2019 and I was supposed to receive my order by 18th of June. I have not received any update regarding the order and I have been trying to contact them through phone and mails constantly but I have not been able to reach them. I have been calling them almost daily and there has not been any kind of response from the Seller.